Now Hiring - The Hammer & Nails Salon Group, LLC. - Member Concierge - Membership Sales Focused in Winter Garden, FL

Full description of the position

Hammer & Nails Grooming - Winter Garden At Hammer & Nails, we believe in providing the ultimate self-care experience for our guests in our premier destination, designed for men's grooming services in a relaxed environment, specially made with your privacy and comfort in mind. Our members are at the heart of everything we do, and we're looking for a dynamic, results-driven Member Concierge Superstar to join our team and help us grow! Position Description: Member Concierge-Membership Sales Focused! What You 'll Do: * Drive membership sales and exceed monthly targets * Build and nurture strong relationships with prospective members * Conduct exceptional sales tours keeping our standards as a franchise in mind * Manage the sales pipeline from the clients first call to membership sign-up and then retention * Collaborate with the team to create innovative strategies for growth * Provide an exceptional customer service experience from the initial inquiry to post-sign-up follow-up * Become a product/service expert and confidently address member needs * Manage or CRM Tool/Software system in the most efficient way * Maintain a positive, motivating attitude that reflects our company's values * Ensure opening and closing procedures are followed. * Ensure the cleanliness of the shop. * Ensure information in the POS system is correct and up to date. * Other duties and assignments as requested What We 're Looking For: * Proven Sales Experience: At least 2 of experience in sales, preferably in membership-based industries (fitness, self-care, wellness, education, entertainment, etc.) * Exceptional Communication Skills: You're confident on the phone, email, and in person, and you can connect with a wide range of people * Goal-Oriented: You thrive in a target-driven environment and know how to exceed expectations * Relationship Builder: You know how to connect with people, build trust, and create long-lasting relationships * Self-Motivated: You're driven, persistent, and always looking for new opportunities * Positive Attitude: You bring energy and enthusiasm to everything you do, and your optimism is contagious * Tech-Savvy: Comfortable using CRM tools, social media, and other digital platforms. * Team Player: You work well with others, offering support and collaboration to meet company goals * Availability: You are able to work a minimum of 30 hours per week on a flexible schedule, including nights and holidays. Weekend availability a MUST! Occasional overtime may be required. About Hammer & Nails Grooming for Guys Oviedo: Hammer & Nails is the future of Men's Grooming and is your premier luxury destination for haircuts, shaves, hand and foot care, all in a relaxed man cave nirvana. Originally pitched on Shark Tank, Hammer & Nails was founded in 2013. Our company has doubled its locations and is rapidly expanding! Job Type: Full-time Pay: $18.00 per hour Benefits: * Employee discount Shift: * 8 hour shift * Day shift * Evening shift Ability to Commute: * Winter Garden, FL 34787 (Required) Ability to Relocate: * Winter Garden, FL 34787: Relocate before starting work (Required) Work Location: In person