Now Hiring - Holiday Inn Hotels & Resorts - Sales Administrative Assistant in Houston, TX

Full description of the position

We are looking for a detail-oriented and dependable Sales Coordinator / Administrative Assistant to join our team at a high-volume hotel. This hybrid role supports both the Sales Department and Front Office operations, providing essential coordination and guest service support. Key Responsibilities: * Manage group rooming lists and coordinate directly with group contacts. * Prepare guest room key packets, welcome materials, and other arrival items. * Monitor and handle group and individual reservation cancellations and no-shows. * Send deposit and payment links for individual and group reservations; follow up with guests who have not completed payment. * Maintain organized records of all group communications, payments, and reservation updates. * Visit the Texas Medical Center weekly to deliver marketing materials or guest packets. * Provide general administrative support to the Sales team. * Fill in for front desk shifts as needed, including coverage for scheduled front desk meetings. * Assist in delivering a smooth guest experience during peak times or in the absence of front desk staff. Requirements: * Previous experience in hospitality, hotel front desk, or administrative support preferred. * Strong communication, organizational, and multitasking skills. * Proficient with Microsoft Office; experience with hotel systems is a plus (training provided). * Valid driver 's license and clean driving history (required for Medical Center visits). * Must be flexible, reliable, and able to adapt to changing priorities and schedules. Benefits: * Competitive pay * Paid time off * Medical, dental, and vision insurance * Hotel discounts * Growth opportunities within a well-known hospitality brand If you're a proactive team player who enjoys balancing administrative work with guest-facing duties, we'd love to meet you. Apply now to join our team! Job Type: Full-time Pay: $14.00 - $16.00 per hour Benefits: * Paid time off Schedule: * 8 hour shift * Day shift Ability to Commute: * Houston, TX 77054 (Required) Ability to Relocate: * Houston, TX 77054: Relocate before starting work (Required) Work Location: In person