Now Hiring - Law Offices of Ana M. Veliz - Senior Intake Specialist (Sales) in Coral Gables, FL

Full description of the position

Are you a compassionate and talented sales professional who thrives closing deals and making a meaningful difference? Do you naturally connect with people, understanding their needs and aspirations? If you're passionate about providing outstanding customer service and have a strong background in legal intake or sales, we'd love to hear from you! Our respected estate planning law firm in Coral Gables, Florida, is looking for a Concierge New Client Intake Specialist (Salesperson) to create exceptional experiences for prospective clients and cultivate a long-term clientele for our firm. Along with a competitive base salary, we offer the opportunity to earn monthly performance-based bonuses. Compensation: $50,000+ plus bonuses DOE Responsibilities: Core Responsibilities: * Deliver a concierge-level experience to all potential clients, making them feel valued and supported. * Manage all potential new client interactions with poise, professionalism, and empathy. * Evaluate potential new clients to determine if they are a good fit for the firm using a consultative sales approach. * Utilize emotional intelligence to understand and assess potential clients' needs, goals, and concerns. * Guide qualified leads into becoming new clients, fostering trust and confidence in an ongoing relationship with the firm. * Managing sales data and monthly reporting to the business owner. * Meeting and exceeding all relevant key performance indicators (KPIs). Qualifications: Skills Needed: * A minimum of two years of experience in a reception or customer service role is preferred. * At least two years of experience in a sales position, with a focus on relationship-building. * Results-orientation with a proven ability to meet performance targets. * Strong critical thinking and problem-solving skills. * High emotional intelligence. * Dependable, reliable, and able to manage tasks efficiently. * Technical Proficiency: familiarity with Microsoft Office: Outlook, Word, and Excel platforms, a plus. * Experience in a law firm setting, especially in estate planning, is a strong plus. About Company * Why Join Us? For over 35 years, Veliz and Associates, P.A. has protected family legacies with care and integrity. Our concierge-level service has earned us a trusted reputation in Miami-Dade, and that same commitment extends to our team. Led by Ana Veliz, we foster a professional, supportive environment where your work is valued and your growth is encouraged through mentorship, training, and real career advancement. If you're ready to build your legal career with a respected, client-focused firm, we'd love to have you on board. What We Offer: * Competitive salary commensurate with experience * 2 weeks of paid vacation annually * Paid legal holidays * Health insurance coverage * Weekly staff meetings & quarterly office luncheons * Annual performance reviews with potential salary increases * Continuing education and professional development opportunities * Strong potential for long-term career growth