Now Hiring - SOUTH BAY HOME HEALTH CARE LLC - Assistive Technology Professional (ATP) in Torrance, CA

Full description of the position

ATP Certification Required At South Bay Home Health Care, we care about connecting with people to supply their medical supply needs and improve their quality of life. Our long-term mission is to provide one-of-a-kind service that makes us our customers' most trusted Home Medical Equipment (HME) advisor in Southern California. We are a thriving, 40-year-old company looking for an experienced Assistive Technology Professional (ATP). If you have a passion for helping others and are skilled in analyzing the technological needs of individuals with disabilities to help them design and select adaptive devices needed to improve the quality of their life, we are looking for you. Objective of this Role: * Work collaboratively with doctors and clinicians to evaluate and assess customer rehabilitation needs. * Deliver and configure equipment based on the individual's functional needs and requirements. * Provide education to customers and stakeholders regarding the proper use, selection, and service of Rehab Technology products. * Respond to customer inquiries or complaints. * Maintain current, valid, certifications and licenses. * Complete continuing education requirements in a timely manner in order to maintain valid certification. * Maintain a working knowledge of regulatory requirements for health care operations, Rehab Technology operations and industry advances. * Other responsibilities and duties as assigned based upon business needs or requirements. * Maintains and improves upon existing relationships with current accounts and builds new ones with prospective accounts. * Completes sales orders in a timely manner ensuring all required documentation is accurate and complete. Skills and Qualifications: * Meets all set productivity and performance standards. * Outstanding interpersonal, time management, organizational, and strategic planning skills. * Excellent customer service skills. * Ability to multi-task and work efficiently at a fast pace to meet established timelines. * Strong communication skills in speaking and writing. * Ability to recognize and direct information appropriately. * Demonstrates a high degree of accuracy and analytical skills. * Computer skills that include efficient use of the internet and Microsoft Office Suites at an intermediate level or above. * Possess a valid Assistive Technology Professional certification. * Possess a valid driver's license. * Minimum 1-3 years of experience in the Complex Rehabilitation Field. * Bachelor's degree in a related field is preferred, but not required. * Clinician (OT, PT, COTA, PTA, RN) or health related degree preferred. * Clinical experience preferred, but not required. * Minimum 2-5 years of customer service experience required. Customer service experience with Home Medical Equipment (DME) is highly desired. Salary and Benefits: * Salary $80,000 - $1300,000 based on experience and education. * Our benefits are exceptional and include 401(K), Heath, Dental, Vision and Life Insurance for you and your family. * We offer a fun and flexible work environment. * This position will report directly to the Complex Rehabilitation Technology (CRT) Operations Manager. Job Type: Full-time Pay: $80,000.00 - $130,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Education: * Bachelor's (Preferred) Experience: * Complex Rehabilitation Field: 1 year (Required) * Customer Service: 2 years (Required) License/Certification: * Assistive Technology Professional (Required) Work Location: In person