Now Hiring - YSA Ingredients (formerly York Sutch and Associates) - Account Manager/Customer Service Representative in Capistrano Beach, CA

Full description of the position

Title: Account Manager / Customer Service Representative Employee Type: Full time, non-exempt Office Location: Capistrano Beach, CA Job Requirements (Skills and Qualifications): * 5+ years of similar experience (customer service, order processing, receptionist, secretarial, bookkeeping, etc.) * Detail oriented and intrinsically motivated * Ability to multi-task and be adaptable to new tasks, procedures, and programs * Knowledgeable in Microsoft Office (heavy use of Outlook) * Typing speed of 60+ WPM * Strong professional communication and problem-solving skills * Experience with Microsoft Teams and SalesForce (preferred) * Prioritization and organizational skills Job Responsibilities: * Create and maintain healthy relationships with customers and suppliers * Provide extensive support via telephone and email * Process orders and contracts expediently * Track all orders to ensure prompt fulfillment according to contract terms * Manage inventory levels and contract balances * Build and maintain in-depth knowledge of all products and procedures * Miscellaneous small projects around the office Benefits: * Competitive pay package * Performance-based bonuses in addition to annual salary * Generous and flexible Paid Time Off policies, including vacation, sick time, etc. * A significant profit-sharing retirement contribution plus 3% guaranteed safe harbor, as well as access to a 401k savings plan * Comprehensive medical insurance covered by the company (Kaiser HMO and Anthem PPO options), including vision and dental after completion of probationary period for employee and immediate family * Weekly car wash Salary: Base salary of $45,000 - $65,000 per year plus Bonuses and Benefits Hours: Monday-Friday 9:00am-6:00pm Job Type: Full-time Pay: $45,000.00 - $65,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Supplemental Pay: * Performance bonus Education: * Bachelor's (Preferred) Experience: * Customer service: 5 years (Preferred) Work Location: In person