Now Hiring - Genesis Global Group - Entry Level Account Manager - Louisville, KY in Louisville, KY

Full description of the position

Medical Diagnostic Laboratories(MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS). MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues. Essential Functions: * Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients * Establish positive long-term client relations * Educate and train clients, research problems and coordinate solutions between the laboratory and client * Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies * Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required * Maintain knowledge of competitors and their presence in assigned territory Job Qualifications: General Knowledge, Skills, and Abilities (KSAs) required * 1-3 years of successful customer service experience. * Well-developed multi-tasking, organizational skills, and detail orientation are key to success * Energy, motivation, enthusiasm, and integrity * Excellent written and verbal communication skills * Must demonstrate sound judgment and decision-making ability * Computer proficiency in MS Office, Excel, e-mail and internet functions * Knowledge of laboratory testing and competing products. * Must be able to travel within the coverage area and occasionally nationwide Physical Demands: Physical, Mental and Workplace Environment Conditions * Use hands to handle, control, or feel objects, tools, or controls * Ability to sit, stand and walk * Ability to drive motor vehicle Workplace Conditions: Workplace Environment Conditions * Requires frequent traveling by motor vehicle * May be exposed to various workplace environments when meeting with customers Education and Certifications: * Medical Assistant certification or Associate Degree, BA/BS preferred. We Offer: * Competitive Salary * Company Car * Medical, Dental & Vision Insurance * Short and Long Term Disability * Life Insurance * Dependent Care Flex Spending Account * Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD) * Identity Theft Protection * 401(k) Plan * Paid Vacation & Holiday * Business Professional Environment Visit us at [please apply online] Medical Diagnostic Laboratories, LLC is an equal opportunity employer.