Now Hiring - trak group - Small Group Account Manager in Cincinnati, OH

Full description of the position

Small Group Account Manager trak group is helping a top-performing benefits firm add a client-focused Account Manager to support a growing book of small group clients (under 50 employees). If you're collaborative, detail-oriented, and ready to grow your career in employee benefits, this could be the perfect next step. Why You 'll Love This Role * Step into a key position with clear room for advancement * Career development is built into the culture--this team invests in its people * Work hard/play hard environment with excellent training and support * Hybrid schedule offered after 6 months (WFH Thursdays + every other Friday afternoon off) What You 'll Do * Manage daily communication and service support for assigned clients * Lead quarterly client check-ins and assist with open enrollment logistics * Process applications, policy changes, and renewals with accuracy and attention to detail * Ensure compliance with HIPAA and internal agency standards * Act as a liaison between clients and insurance carriers to resolve issues and maintain service excellence What You Bring * 2+ years of experience in employee benefits account management * Active Life & Health license (or currently pursuing licensure) * Excellent communication and relationship-building skills * Highly organized with the ability to prioritize and manage multiple accounts * Experience with agency management systems and Microsoft Office Position Details * Schedule: Monday-Friday, 8:00 AM - 5:00 PM (on-site for the first 6 months, then hybrid) * Location: Greater Cincinnati, OH area About trak group At trak group, we connect professionals with career opportunities that align with their goals. Whether you're building your experience or looking to make a move, we're here to help. Explore more roles at [please apply online] We 're actively interviewing for this opportunity--apply today! Job Type: Full-time Pay: $59,727.00 - $65,598.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Work Location: In person