Now Hiring - SAGE Publication Ltd - Customer Account Manager in Lawrenceville, GA

Full description of the position

Job Description Looking to elevate your career in sales? As our Customer Account Manager for the Medium Segment team, you will generate revenue daily by meeting and exceeding assigned sales goals and objectives within Sage's existing install customer base for Medium Segment customers. To thrive in this role, you will drive sales through add-on services attachment, upgrades of business care plans, migration to additional Sage products/services, and renewals of existing services. These goals and objectives are achieved through effective management and coordination with channel partners, Internal Sage teams, and customers in your assignment. This is a hybrid role in our Lawrenceville office, three days a week. Key Responsibilities * Manage the renewal process for Accounts and build strong customer relationships while delivering customer-centric solutions. * Develop and maintain a strategic plan to proactively engage with assigned customers and channel partners consistently. * Resolve open issues and escalate customer concerns to the appropriate stakeholders. * Utilize Fusion and Salesforce to track and maintain accurate records of all activities, close dates, pipeline, and leads. * Maintain a high degree of accuracy in monthly and quarterly forecasting. : * 3+ years of account management or indirect (channel) sales experience preferred. * Detail-oriented with strong organizational, problem-solving, and time management skills. * Strong propensity for learning new systems and processes. * Self-motivated and can work within a collaborative team environment. * B2B consultative sales experience. : * Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably) * Comprehensive health, dental, and vision coverage * 401(k) retirement match (100% matching up to 4%) * 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday) * 18 weeks paid parental leave for birth, adoption, or surrogacy offered 1 year after start date * 5 days paid yearly to volunteer (through Sage Foundation) * $5,250 tuition reimbursement per calendar year starting 6 months after hire date * Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually) * Library of on-demand career development options and ongoing training offerings ' : Careers homepage - [please apply online] Glassdoor reviews - [please apply online] LinkedIn page - [please apply online] LI-MB2 Function Sales Country United States Office Location Lawrenceville Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: [please apply online] sage/ Watch a video about our culture: [please apply online] We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at [please apply online]. Learn more about DEI at Sage: [please apply online] and-inclusion/