Now Hiring - Red House Atlanta, LLC - Manager, Client Management in Alpharetta, GA

Full description of the position

With every interaction, the Client Services team is accountable for delivery and execution, increasing profitability, and championing the relationship with the client - working side by side with all internal Red House teams. The ability to provide highly effective solutions to meet a client's needs in a rapidly changing marketing environment is paramount. With a digital-first focus, the Account Manager will develop and implement multi-faceted programs that deliver value to our clients, while being fiscally accountable for the agency. Additionally, the Account Manager will successfully balance day-to-day delivery for assigned clients with identifying and nurturing opportunities to deepen the engagement and grow revenue. Responsibilities for the successful candidate include: * Meeting, or exceeding, client revenue goals * Own the process for developing strategic account plans for assigned clients * Consistently delivering of on-time, on-budget, and profitable execution of client programs * Client satisfaction and the ability to develop positive and productive client relationships * Partnering across the internal Red House teams to consistently produce strategies and programs that generate outstanding results * Substantial contribution to the continuing expansion and growth of Red House digital services * As needed, support efforts by our business development team to secure, onboard and efficiently launch new clients SKILL SET/EXPERIENCE: * Must have deep understanding and documented experience across digital channels, including email, display media, paid search and social media * Specific expertise/knowledge includes marketing automation, targeting, segmentation, modeling and analytics to provide appropriate client program recommendations * Strong multi-tasking skills and ability to work/adapt in a flexible, dynamic and fast-paced environment based on evolving client requirements * Business negotiation expertise * Creative problem solving and analytic skills * Exceptional oral, written and interpersonal communication skills * Proactively develops solutions to address problems that arise EDUCATION/EXPERIENCE REQUIRED: * 5-7 years of hands-on client management experience in an agency environment - B2B experience a major plus * Consistent, progressive and successful client management work experience with an advertising or marketing agency * Bachelor's degree in Marketing, Business or related field * Advanced skills with Excel, PowerPoint and Word Seniority Level Manager Industry Marketing and Advertising Employment Type Full-time Job Functions Marketing Management WHAT TO EXPECT WHEN CLICKING "" Clicking the "Apply" button will redirect you to the Red House Employment Screening. Here you will be asked to upload your resume and take the two-part assessment program. Please allow at least 45 minutes uninterrupted to complete the program. After you have submitted your resume and answers, we will follow up within 3-5 business days.