Now Hiring - Nationwide Medical, Inc. - Account Coordinator in Calabasas, CA

Full description of the position

Account Coordinator Full-Time Calabasas, CA (In-Office) We have a terrific opportunity for an Account Coordinator who wants to join our team in our Calabasas, CA office (this position is not remote). As an Account Coordinator You will be the enthusiastic voice who will assist our inside and outside sales representatives, and their corresponding sleep apnea referral partners. The ideal candidate is a highly motivated, problem-solving, customer service extraordinaire. We 've Got You Covered Full-time employees are eligible for comprehensive health plans (including no- cost options), paid time off, and 7 paid holidays. More Reasons to Join the Team Promotion from within, CalSavers retirement plan, friendly and upbeat atmosphere, Employee of the Month awards, employee referral bonus program, and more. Hours: 8:30 a.m. to 5:00 p.m., Monday through Friday Job Location: Calabasas, CA (In-Office) What You 'll Do * Act as the liaison between patients and referral partners; referral partners and sales reps; other internal departments, if necessary * Conduct frequent calls and emails with referral sources to ensure receipt of medical records and patient information needed for intake file completion * Maintain positive relationship and secure dedication in our follow-up care program with referral partners * Assist referral sources with order management and processing for new accounts through systems database * Manage multiple computer databases for documenting patient/referral information * Deliver timely and accurate information to referral partners via phone, email, and/or reporting * Achieve daily, weekly, and monthly targets * Provide high level customer service in a fun and competitive environment * Other duties as assigned How You 'll Stand Out * Strong customer-service oriented phone presence * Excellent written communication skills required * Ability to work in a fast-paced environment, troubleshooting issues with a high sense of urgency * Proficiency with a computer and working knowledge of Microsoft Office applications * Healthcare/DME experience helpful, but not required * Knowledge of Brightree is a plus! * High school graduate or GED required Compensation: $22.00-$25.00/hour We are an equal opportunity employer committed to providing a diverse environment. We are an equal opportunity employer committed to providing a diverse environment. This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. Job Type: Full-time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Application Question(s): * Would you say that you are detail-oriented? Experience: * DME: 1 year (Preferred) * Brightree: 1 year (Preferred) * Customer service: 1 year (Required) Language: * Spanish (Preferred) Ability to Commute: * Calabasas, CA 91302 (Preferred) Ability to Relocate: * Calabasas, CA 91302: Relocate before starting work (Preferred) Work Location: In person