Now Hiring - Vitality Senior Services, LLC - Guest Relations / Sales Assistant- Part TIme in Louisville, KY

Full description of the position

Position: Sales Consultant- Forest Hills Commons Schedule: Part Time 30 hours a week Location:*Louisville, KY At Forest Hills Commons we are committed to providing compassionate, high- quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day! We are seeking a friendly, organized, and service-oriented Guest Relations / Sales Assistant to be the welcoming face and helpful hand of our assisted living community. This role blends hospitality and sales support, ensuring that every prospective resident, family member, and visitor experiences the warmth, professionalism, and care our community is known for. If you are a compassionate Guest Relations/ Sales Assistant who thrives in a team-oriented, patient-focused environment, we would love to hear from you! Guest Relations Duties: * Greet all visitors, prospects, and residents warmly and professionally. * Serve as the first point of contact for inquiries--by phone, email, or walk-in--providing information or routing appropriately. * Assist in maintaining the lobby and reception area as clean, welcoming, and organized. * Coordinate and manage the visitor sign-in process, ensuring security and hospitality protocols are followed. * Support community events, open houses, and tours by providing setup assistance and hospitality services. Sales Support Duties: * Assist with scheduling and conducting community tours for prospective residents and families. * Follow up with leads through phone calls, emails, or handwritten notes. * Maintain accurate and current information in the CRM system. * Support the creation and distribution of marketing materials and welcome packets. * Help plan and participate in marketing and community outreach events. Education/Experience Requirements: * High school diploma or equivalent required; associate or bachelor's degree preferred. * Previous experience in customer service, hospitality, senior living, or sales support highly valued. * Exceptional interpersonal and communication skills. * Strong organizational skills and attention to detail. * Proficient in Microsoft Office and comfortable learning CRM software. * Friendly, compassionate, and professional demeanor with a passion for working with seniors. What We Offer : * Competitive salary * Health, dental, and vision insurance * Retirement savings plan * Paid time off and holiday pay * Opportunities for professional development and advancement We are an equal-opportunity employer who values diversity and are dedicated to fostering an inclusive environment for all our employees.