Now Hiring - Carl Black Automotive Group - BDC SERVICE in Orlando, FL

Full description of the position

Service BDC Representative Orlando, FL At Carl Black Automotive , we acquire thousands of leads per month to be processed. Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response. This is a Full-Time position that provides our benefits package with flexible schedule of 40 hours per week. The Service BDC Specialist position has a paid weekly base salary + monthly commission earnings averaging $3,200 per month based on performance. Shifts: Monday through Saturday * Opening Shift 7:30 am with an hour break to 4:30 pm. * Mid Shift 8:00am or 8:30 am with an hour break to 5:00 pm or 5:30 pm. * Closing Shift 9:00 am with an hour break to 6:00 pm. * Closed on Sundays Job Duties: * Handling service inquiries via phone/internet and set up appointments. * Work closely with service associates following through on all internet leads, and phone calls on a daily basis. * Commission consists of appointments shown, with bonuses paid for volume, averages, and consistency. * Team Environment - we all work together to provide the best customer experience. * Accountability - We track your metrics daily to ensure we are maximizing your opportunity, as well as providing the best experience for our clients. Minimum Qualifications: * Excellent PC skills with Microsoft office products and able to multitask. * Must be able to effectively complete tasks in a deadline-driven environment. * Strong verbal and written communication skills. * Strong organization with great attention to detail. * Self Motivated. * Pleasant phone voice with great people skills. * Must be able to perform in a fast paced environment. * Must have an energetic phone personality and able to handle concerned customers. * Must be able to work full-time hours, nights, and Saturdays. Benefits: * Hourly pay PLUS monthly commission based on performance. * Flexible Schedule * Paid vacation * Medical and Dental insurance available * Life insurance * 401k