Now Hiring - North by Northwest Lawns - Account Manager in Austin, TX

Full description of the position

Landscape Account Manager North by Northwest Commercial Landscaping is located in North Austin,Tx. With over 20 successful years in business, we have proven ourselves to be innovative and strategic. NXNW has strive to provide our services to large commercial retail properties, multi-family properties, new home builders, and new commercial construction in the central Texas as a single source for site development. NXNW is a family-owned and operated company dedicated to the success of its employees through training and development, vacation, and holiday pay (for eligible employees)! Come join us in a professional working environment where we focus on getting the job done right and supporting/training each other! What we are looking for is a professional that can do the following: * Ability to adopt and utilize all administrative software tools as required (Aspire, Calendars, email, etc.) * Accurately and consistently follow all Company and Administrative procedures * Expert on all Client Contracts within assigned book of business * Proactively schedule and plan service activities based on budgetary requirements and account expectations communicated by the Vice President and Office Manager. * Communicate recommendations to management to effectively manage the assigned book of business in the most efficient, effective and profitable ways * Strengthen relationships with existing clients through proactive communication * Establish themselves as a primary, reliable point of contact for their accounts * Perform weekly property audits for overall Customer Service and QC * Provide support and/or clarity on contract scope and obligations, ensuring all contract obligations are fulfilled * Ability to train Crew Leaders on all aspects of their job * Responsible for all tracking all on-site labor and all non-productive time associated with assigned book of business * Responsible for tracking all direct or material costs for any enhancement work performed within the assigned book of business * Ability to hold Crew Leaders accountable for outlined production rates * Execute appropriate paperwork for Work Order items reported by Crew Leader * Develop estimates as needed for enhancement work for internal review and submission to Client * Develop estimates as needed for maintenance contract for internal review and submission to Client * Highly proficient in maintaining Job files and Customer documents in accordance with Company procedures Job Requirements: * Minimum education HS Diploma or GED * Valid TX Driver's License and good driving history * Moderate to heavy physical labor as needed * Trustworthy, organized, reliable and self-starter * Excel Spreadsheets * Microsoft Office Programs * Minimum 2 years' experience in the landscape field. * General knowledge of pesticide, herbicide, and application of those products. * Minor irrigation repair and troubleshooting, ability to modify irrigation controllers. * Bi-lingual is preferred. * Ability to use multiple Apps throughout day as well as proficient with web-based software and excel spreadsheets. NXNW offers the following: * Competitive salary * Commissions on enhancements and new accounts * Health Benefits * 401k * Paid Time Off and Paid Holidays * Continuing Education Opportunities * Company Vehicle with local personal use allowance Job Type: Full-time Pay: $67,133.00 - $74,624.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Supplemental Pay: * Bonus opportunities Ability to commute/relocate: * Austin, TX 78728: Reliably commute or planning to relocate before starting work (Required) Education: * High school or equivalent (Preferred) Experience: * Landscape maintenance: 3 years (Required) Work Location: In person