Now Hiring - V&A Group - Sales Support Coordinator in Houston, TX

Full description of the position

Job Summary: The Sales Support Coordinator will assist in driving sales growth by sourcing new opportunities, supporting our Sales Executives, and maintaining strong client relationships. You will play a key role in assisting customers, attending trade shows, managing administrative tasks, and helping expand our client base within the jewelry industry. Key Responsibilities: Sales Support and Development * Sourcing new sales opportunities through cold calling and constantly following up. * Ability to maintain and grow existing customer relationships via in-person meetings, Social media, virtual meetings, following up on quotes, and regularly checking customers' requirements. * Answering customer inquiries, creating and processing orders in a timely manner, reviewing pending orders and customer request to ensure customer satisfaction. * Display Merchandise at Showroom and at Trade Shows and share the workload of senior team members. * Keep up with new product sales launches and make sure the sales team is up to date. * Assist Sales Executive and their customers from the Showroom while Sales Executive are away on the Road Sales Trip. * Identify where improvement is needed in sales practices and make suggestions for improvements. * Travel to trade shows, develop new customer accounts and make a potential sales to the customers. * Handling administrative duties for the company and its executives and management teams. Client Service and Order Management * Answer customer inquiries and create and process orders quickly and accurately. * Review pending orders and customer requests to ensure customer satisfaction. * Identify areas for improvement in the sales process and suggest practical solutions. Administrative Support * Assist with office administrative tasks and support the management team as needed. * Help with organizing trade show logistics, traveling schedules, and sales materials. Requirements: * Must be fluent in English. * Must be authorized to work in the USA. * Strong attention to detail and organizational skills. * Knowledge of basic sales practices and customer service techniques. * Proficient with Microsoft Excel (preferred) and general computer software. * Prior sales experience is required. * Ability to work Monday to Friday (9:30 AM - 6:30 PM/7:00 PM). * Available to work weekends and extended hours during trade shows (8+ shows per year). Benefits: * $45,000 base salary per year (with sales experience) + quarterly commission based on performance. * Promotion opportunity to Sales Executive with a salary increase based on achievements. * 401(K) Retirement Plan. * Gold Plan Medical Insurance. * Paid Vacation: 1 week after the first year; 2 weeks after two years. * 5 Paid Sick Days per year. * Merchandise Discount. * Paid travel, lodging, and meals during trade shows. * Comprehensive Industry and Product Training provided. Schedule: * Monday to Friday: 9:30 AM - 6:30 PM/7:00 PM * Saturday: 10:30 AM - 2:30 PM/4:00 PM (only if needed) * Extended hours and weekends during trade shows. Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: * 401(k) * Employee discount * Health insurance * Mileage reimbursement * Travel reimbursement Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Work Location: In person