Now Hiring - Hurix - Key Account Manager in Dallas, TX

Full description of the position

Job Role The Director - Key Account Management will be responsible for driving strategic growth, ensuring client satisfaction, and strengthening relationships with key accounts in the EdTech services business. The role focuses on building long-term partnerships, ensuring high customer retention, and unlocking new opportunities for account expansion. Roles and

Responsibilities

• Client Relationship Management
• Act as the primary point of contact for key accounts, ensuring excellent client experience and satisfaction.
• Build and maintain trusted, long-term relationships with C-level executives and key stakeholders.
• Strategic Growth & Revenue Generation
• Develop and execute account strategies to drive revenue growth and meet business targets.
• Identify upselling and cross-selling opportunities to expand account portfolios.
• Business Insights & Account Planning
• Understand clients' business objectives and challenges to position Hurix Digital's offerings as solutions.
• Conduct regular account reviews and create account development roadmaps.
• Project Delivery Oversight
• Collaborate with internal delivery teams to ensure projects are executed on time and exceed client expectations.
• Resolve escalations effectively and proactively identify risks to delivery.
• Data-Driven Decision-Making
• Track account performance metrics and prepare detailed reports for leadership.
• Leverage data to identify patterns, forecast trends, and recommend improvements.
• Team Leadership
• Mentor and guide a team of account managers or executives, fostering a high-performance culture.
• Provide training and development opportunities to enhance team effectiveness. Skills &

Qualifications

Expected

• Experience and Domain Expertise
• 10-15 years of experience in Key Account Management, Sales, or Business Development, preferably in the EdTech or technology services domain.
• Proven success in managing large accounts, building relationships with C-suite executives, and driving revenue growth.
• Strategic Thinking
• Ability to develop and implement long-term account strategies tailored to client needs.
• Strong understanding of EdTech industry trends and challenges.
• Communication and Negotiation Skills
• Excellent verbal and written communication with the ability to influence and negotiate effectively.
• Adept at presenting insights, proposals, and reports to senior stakeholders.
• Project and People Management
• Experience working with cross-functional teams and managing projects with a client-first approach.
• Strong leadership skills with the ability to mentor and motivate teams.
• Technical and Analytical Skills
• Familiarity with CRM tools like Salesforce or Zoho.
• Analytical mindset with the ability to interpret data and create actionable insights.
• Educational Background
• A bachelor's degree in business, marketing, or a related field. An MBA is preferred. Job Type: Full-time Pay: $100,000.00 - $120,000.00 per year

Benefits

:

• Health insurance Schedule:
• Monday to Friday Application Question(s):
• Are you fine working from Dallas?
• Do you have experience working in the edtech or K12 domain? Education:
• Bachelor's (Required) Experience:
• B2B sales: 10 years (Required) Work Location: Remote