Now Hiring - Toyota Motor Corporation - Professional Services Appointment Setter in Clermont, FL

Full description of the position

The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team. Job Responsibilities: * Maintain a minimum standard of outbound calls to prospective customers * Approach each call with a goal to transfer or set an appointment for customers to visit the dealership * Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers * Adhere to lead management plan guidelines for each lead in your database * Respond to internet leads and inquiries * Accurately record interactions with each prospective customer in our database * Other reasonable duties as may be requested Requirements: * 1-2 years customer service experience in an outbound calling environment * Outstanding written and verbal communication skills * Prior phone experience, required * General knowledge of the automotive industry * Proficient in MS Office * Ability to work evenings until 9:00 PM * Ability to work weekends as business needs dictate * Bilingual, preferred Competencies: * Goal-oriented individual, driven to exceed personal and team goals * Exceptional communication and customer service skills exemplified to internal and external customers * Effectively collaborate with fellow employees In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation. Toyota of Clermont is proud to be an Equal Opportunity Employer.