Now Hiring - Fissco Supply - Counter Sales in Houston, TX

Full description of the position

Fissco Supply is a leading Texas wholesale distributor of Air Conditioning, Heating, Refrigeration (HVAC/R) equipment and parts. We currently have an opening for a Counter Sales Associate at our Houston, TX location. Job Responsibilities: * Responds to all customer inquiries on products, their application in order to provide the customer with timely accurate service * Answer incoming customer telephone calls and provide customer service, including will call, special orders and deliveries * Maintain showroom, displays, customer courtesy area, stock merchandising areas, face shelves, remove litter, etc. * Assists customers in the selection of product by effectively communicating product and service offerings over the phone or in person * Uses the software to provide information on pricing, availability and alternate product selection to complete the customer transactions * Ask for the sale and go after additional sales * Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty * Uses the software to efficiently record or process orders, faxes, returns and quotes * Assists the customer with loading product into the customer vehicle * Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems * Participates in required training to ensure proper compliance of HAZMAT and refrigerant when processing transactions * Processes warranty claims for defective product * Performs inventory cycle counts * Other duties as assigned Minimum Requirements: * High school diploma or GED * Previous experience or education in sales or service of AC/Heating or Refrigeration equipment and parts preferred. However, other industrial type sales such as hardware, electrical, plumbing, building materials, auto parts, etc. will be considered. * Demonstrates a commitment to provide superior customer service * Good communication and problem solving skills * Willingness to learn new things * 1 year of warehouse/material handling experience preferred * Must be at least 18 years old * Must have professional appearance, attitude and action * Must be able to pass a drug test and background check * Bilingual Spanish We offer base pay plus commissions, competitive benefits, 401K with company matching, vacation, holiday pay and a non-smoking environment. Fissco Supply is an Equal Opportunity Employer. Job Type: Full-time Pay: From $19.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Experience: * HVAC/R: 1 year (Preferred) Language: * Spanish (Required) Ability to Commute: * Houston, TX 77040 (Required) Ability to Relocate: * Houston, TX 77040: Relocate before starting work (Required) Work Location: In person