Now Hiring - Alera Group, Inc. - Account Manager in Pittsburgh, PA

Full description of the position

Overview: Alera Group is looking for an Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. As an Account Manager, the primary focus of this position is to assist the Account Executive with implementing the strategic goals of the clients. This will include building client relationships, leading carrier implementations, project management, collaborating closely with the internal team to meet the needs of the client and more. Responsibilities: * Responsible for working with the team (AE and CSR) to provide the client with the best experiences from Alera Group * Lead implementations with carriers * Assist with client renewals by: * Helping plan for the renewal meeting * Implementing strategy * Preparing open enrollment materials * Manage complex claim or billing issues and work to offer solutions to both internal and external stakeholders * Become proficient in all plans and products in the assigned book of business and act as an internal resource to the client service team Qualifications: * Bachelor's degree or equivalent combination of education and experience * Life and Health Insurance State License required * 2 years of prior professional experience working with customers * Knowledge of general business principles, including planning, organizing, tracking, and customer service * Proficient in Microsoft Office Suite * May require limited travel to client locations Equal Opportunity Employment: This job requires presence in the office as needed as agreed with the manager. Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. If you're a California resident, please read the California Consumer Privacy Act prior to applying. LI-AM1 LI-Hybrid