Now Hiring - Club Pilates - Pilates Studio Membership Sales Concierge- West LA in Los Angeles, CA

Full description of the position

Club Pilates Sales Associate/Studio Concierge If you are passionate about health and wellness and want to make a difference in people's lives, you may be just who we are looking for! We are Seeking an Experienced Sales Associate to support our studio in West LA! Your role includes membership sales, sales of fitness attire and private training. Our Associates assist in building member relationships by providing excellent studio experience. You will work with the Studio Manager to meet and exceed studio goals. Customer Service and Sales experience required. Fitness experience is preferred. We're growing! Lots of opportunities for growth for the right, driven candidate. QUALIFICATIONS: * Must have Excellent verbal communication skills for phone and face to face interactions. Making outbound phone calls is part of the position. * Excellent written communication skills including texting and email. * Goal-oriented with desire to meet sales goals in all aspects of the studio including memberships, private training, and retail. * Ability to work harmoniously with co-workers and in the public community. * Ability to multi-task, prioritize and meet deadlines. * Professional and neat in appearance with an engaging attitude. * On time and ready to work at start of scheduled shift. * Must have attention to detail and proficiency in data management and computers. * Ability to take initiative in driving sales and overall operations of studio in the absence of management. * The ability to be adaptable and evolve in an ever-changing environment. * Adheres to company handbook polices and procedures. * Positive attitude, desire to learn, ability to take constructive feedback and wanting to grow from it are vital to succeed in this environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Execute and maintain acceptable level of personal sales of studio memberships, retail attire and private training following our sales process including calling, texting and emailing potential members to discuss value and benefits of Reformer Pilates. * Establish a relationship while accessing clients needs and presenting appropriate services as well as follow up and retention of clients. * Perform lead generation activities as required, could be at events outside of the studio * Provide excellent customer service via face to face member interaction, phone calls and response to VMs and emails, same day when possible, and escalating issues to the Manager as needed. * Take initiative in the absence of the Management. * Assist with retail items including steaming, presentation and replenishment. * Problem solve and execute tasks and responsibilities in a professional manner with clients, colleagues and management, even in conflict. * Maintain studio cleanliness following Operational checklists in the studio. * You may be asked to work at our other studios. Please inform us if you're unable. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: * Must be able to stoop, kneel, bend, reach, stand, walk, push, pull, lift, work with fingers, grasp, feel, talk, and hear. * Must be able to lift 20 lbs. and be able to move/push equipment as needed Compensation is commensurate with commissionable sales skills and experience The employee is expected to adhere to all company policies, including the policy of at will employment. Work Remotely * No Please answer the following few questions in detail so we can get to know you better: 1) When you review responsibilities for this role in the job posting what makes you a good fit for our studio? (pls specifically focus on the job responsibilities listed) 2) Do you enjoy Sales? If so, what about Sales that you enjoy? Describe any sales achievement you may have had. 3) What specifically interests you in the Pilates boutique vs. any other fitness establishment? 4) Please share with us: access to reliable mode of transportation to get to and from work, are you a local candidate, the number of hours you'd like to work per week, any limitations on days/times (keep in mind we are a fitness facility open from early morning till evening seven days a week) and longevity for this role (e.g. several months while at school). 5) What are your compensation expectations? (Our compensation is commensurate with sales acumen and personality fit). 6) What are your near and longer term goals as far as schooling, this role, moving or staying local? We look forward to getting to know you! Job Type: Part-time Pay: $18.00 - $20.00 per hour Benefits: * Employee discount * Health insurance Shift: * 4 hour shift * 8 hour shift * Day shift * Evening shift Ability to Commute: * Los Angeles, CA 90064 (Required) Ability to Relocate: * Los Angeles, CA 90064: Relocate before starting work (Required) Work Location: In person