Now Hiring - Moldaw Residences - Sales Counselor in Palo Alto, CA

Full description of the position

When you work at Moldaw Residences , you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! Moldaw Residences is recruiting for a hospitality focused Residency Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals. Here are a few of the daily responsibilities of a Residency Counselor:

• Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
• Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
• Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
• Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
• Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
• Complete paperwork and data entry into the lead management system on a daily basis.
• Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
• Actively participate in any in-house marketing events.
• Actively participate in generating resident and prospect referrals
• Actively participate in any community outreach efforts. Here are a few of the qualifications we need you to have:
• Bachelor's degree (emphasis in sales/marketing preferred).
• Two years' experience in marketing/sales.
• One year experience in senior housing or healthcare-related field.
• One year experience in hospitality preferred. What Moldaw Residences Offers:
• Competitive pay
• Team oriented working environment
• Accrued Vacation, beginning at day one
• Holiday Pay
• Employee Snack monthly allowance
• Discounted meal plans
• Discounted gym membership to the Oshman JCC
• Health insurance, dental & vision insurance, pet insurance, and life insurance available
• 401K Retirement Savings Plan
• Daily Pay Schedule: Monday through Friday

Pay Range

: $85,000 to $90,000 Supplemental Pay: Commission pay per sale and bonus structure Job type: On-site no remote work available If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer