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Now Hiring - Falcon Electric, Inc. - Account Manager in Los Angeles, CA

Account Manager in Los Angeles, CA

Falcon Electric, Inc.
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Professional Services

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Electronics Manufacturing
To Whom Manufacturing

Location:

Los Angeles, CA
0

Full description of the position

About the Role Falcon Electric is seeking a dynamic and customer-focused Account Manager to join our growing team. In this role, you will manage and develop a portfolio of accounts, ensuring exceptional service and fostering long-term customer relationships. You will work closely with customers to understand their needs, provide tailored solutions, and drive revenue growth. What*you 'll*be doing Account Management: * Build and maintain strong relationships with existing customers, acting as their primary point of contact. * Manage customer accounts by ensuring accurate order processing, tracking delivery schedules, and resolving issues promptly. * Work with new customers to set up vendor portals and ensure all necessary documentation, including supplier quality certificates, is maintained and updated. * Coordinate with customers on purchase orders (POs), delivery schedules, and product specifications. * Communicate proactively with customers regarding estimated delivery times (ETD/ETA), shipping methods, and any required changes. * Provide product details, technical information, and application guidance to customers. * Support customers with return material authorization (RMA) requests and provide necessary technical information. * Review and process requests for quotations (RFQs) and customer drawings. Business Development & Sales: * Identify opportunities to grow revenue within existing accounts and explore new business opportunities. * Conduct outreach to potential customers to understand their requirements and propose solutions. * Prepare and send pricing quotes based on customer requirements and company pricing strategies. * Engage in proactive follow-ups through calls, emails, and virtual meetings to maintain customer engagement. * Work with internal teams to develop strategic account plans and meet sales targets. * Participate in sales meetings, conferences, and industry events to promote Falcon Electric's products and services. Interfacing with Internal Teams: * Collaborate with the Production Team to ensure accurate order processing, update shipment dates, and manage priority shipments. * Liaise with the Engineering Team to review customer technical requirements, provide outline drawings, and coordinate solutions for specialized applications. * Work with Supply Chain & Logistics to coordinate shipments, ensure timely delivery, and manage documentation for international shipments. What you bring to the table Qualifications & Experience: * 4+ years of experience in account management, business development, or a related role in the electronics manufacturing industry. * Bachelor's degree in business, marketing, or a related field (or equivalent work experience). * Strong communication, negotiation, and relationship-management skills. * Experience working with a sales cycle of 6-18 months. * Familiarity with CRM software for tracking customer activities and managing sales pipelines. * Ability to work collaboratively across departments and with international suppliers. * Experience in an ISO-regulated environment and process-driven company is an asset. * Prior project experience in the electronics industry, UPS, or design engineering phases is a plus. * Ability to travel within the United States and between the US and Canada as required for business needs. We are proud to be an equal-opportunity employer and are committed to building a work environment that is both diverse and inclusive. You will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.
Falcon Electric, Inc.
Company Size
51 to 200 Employees
Founded
They Sell
Electronics Manufacturing
To Whom
Manufacturing
Revenue
Unknown / Non-Applicable


Falcon Electric, Inc. is currently hiring for 1 sales position
Falcon Electric, Inc. has openings in: CA
The average salary at Falcon Electric, Inc. is:

1 Yes (amount not posted)

Falcon Electric, Inc.
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Falcon Electric, Inc.

Falcon Electric, Inc. is currently hiring for 1 sales position
Falcon Electric, Inc. has openings in: CA
The average salary at Falcon Electric, Inc. is:

1 Yes (amount not posted)