Now Hiring - Monmouth Jewelers - Jewelry Sales Associate in Newport, KY

Full description of the position

Jewelry Associate - Sales Experience Required Jewelry Sales Associate - Retail Sales Experience Required Do you LOVE jewelry and diamonds? Do you enjoy people celebrating the milestones in their life? - Leading fine jeweler seeking sales professional. - Experience not necessary. Willingness to learn a must. - Energetic, vibrant, goal oriented, positive attitude required. - GED or High school diploma required. BA/BS degree preferred. - Honesty and integrity required. Background check necessary. - Hourly pay plus performance pay based on experience and performance. - Benefits: Medical, paid vacation, paid sick leave, paid holidays, employee discount, and paid continuing education. Detailed job description below: Sales Productivity * Greet customer promptly * Contribute your share of store sales * Demonstrate proficiency in all steps of the selling process * Demonstrate appropriate knowledge and excellence in selling product lines and designers * Consistently follow up with all customers for price requests and write thank you cards * Maintain communication with customers for retention * Write legibly * Demonstrate ability to take in repairs correctly * Demonstrate knowledge regarding correct pricing of repairs * Demonstrate proficiency with basic repair procedures such as finger sizing * Follow up with repair customers on a timely basis * Provide a clear, constant focus on customer's needs * Exhibit ability to handle special orders, including pricing appropriately and ensuring adequate details * Demonstrate proficiency with all systems including the computer, Point of Sale system, and telephone/fax * Demonstrate knowledge of store policies and warranties including returns, service plans, and credit programs * Exhibit awareness of floor coverage responsibilities, and communicate to ensure that sales floor is adequately covered * Demonstrate knowledge of client development systems, and ensure proper completion of customer information. * Demonstrate commitment to client development system to gather information, and then to properly utilize that information in an appropriate timely manner * Demonstrate knowledge, including treatment and care, of appropriate gemstones * Is empathetic and courteous when handling customer complaints * Maintain gross profit levels as instructed by management * Achieve minimum sales goals based on hourly pay * Establish a relationship with the community through events and opportunities to network outside of the store Task Productivity * Demonstrate a willingness to handle daily housekeeping responsibilities including garbage, vacuum, and kitchen, as assigned by rotating checklist Merchandising * Contribute to setting up of merchandise in the morning and pulling of merchandise at closing * Ensure all cases and windows are clean and orderly * Make effective display changes when needed * Clearly identify holes in the inventory and plug as necessary * Communicate current inventory levels and customer requests for specific pieces to management * Maintain displays to maximize sales and add on opportunities * Keep counters neat and orderly. Pick up after yourself * Sell from back stock or replace immediately * Promptly stock and display incoming merchandise Web-Based Productivity * Demonstrate awareness of current web offerings and promotions * Demonstrate ability to generate awareness of the website to in-store customers Inventory Control/Loss Prevention * Maintain awareness of environment at all times * Ensure showcases are locked * Demonstrate proficiency with policies regarding showing of merchandise including maximum number of pieces allowable at one time * Maintain possession of keys at all times while in the store * Understand and demonstrate use of the store security code * Maintain proper security of customer's merchandise Communications * Smiling, answer the phone properly and promptly * Follow store policies regarding personal phone and Internet usage * Understand, and be able to discuss the relationship between store image/brand identity and all communications (including communication with vendors, peers, and customers) * Properly handle and/or channel customer complaints and requests * Personally thank each customer and invite them back Professionalism * Follow company dress code * Maintain a positive attitude * Adhere to company policies on attendance, including awareness of and following the schedule * Maintain a positive professional working environment * Demonstrate excellent written and verbal skills to communicate, including telephone skills, written correspondence and email messages * Maintain an accurate time card * Prompt and regular in attendance * Follow employee discount policy and procedure * Comply with parking regulations Professional Development * Commitment to educational development * Take responsibility for continued awareness of the industry, fashion, and trends through consistent review of trade publications, newsletters, and Internet * Understand the competition by frequently shopping their locations and reviewing their advertising and Internet sites * Demonstrate willingness to learn new ideas, concepts and products * Attend all store training sessions as mandated, both during and outside of regular store hours * Participate in daily role plays and coaching sessions as directed by management Job Types: Full-time, Part-time Pay: $15.00 - $25.00 per hour Benefits: * 401(k) matching * Employee discount * Flexible schedule * Health insurance * Paid time off Shift: * 8 hour shift * Day shift * Night shift Work Location: In person