Now Hiring - Monmouth Jewelers - Jewelry Sales Associate in Newport, KY

Full description of the position

Jewelry Associate - Sales Experience Required Jewelry Sales Associate - Retail Sales Experience Required Do you LOVE jewelry and diamonds? Do you enjoy people celebrating the milestones in their life? - Leading fine jeweler seeking sales professional. - Experience not necessary. Willingness to learn a must. - Energetic, vibrant, goal oriented, positive attitude required. - GED or High school diploma required. BA/BS degree preferred. - Honesty and integrity required. Background check necessary. - Hourly pay plus performance pay based on experience and performance. -

Benefits

: Medical, paid vacation, paid sick leave, paid holidays, employee discount, and paid continuing education. Detailed job description below: Sales Productivity

• Greet customer promptly
• Contribute your share of store sales
• Demonstrate proficiency in all steps of the selling process
• Demonstrate appropriate knowledge and excellence in selling product lines and designers
• Consistently follow up with all customers for price requests and write thank you cards
• Maintain communication with customers for retention
• Write legibly
• Demonstrate ability to take in repairs correctly
• Demonstrate knowledge regarding correct pricing of repairs
• Demonstrate proficiency with basic repair procedures such as finger sizing
• Follow up with repair customers on a timely basis
• Provide a clear, constant focus on customer's needs
• Exhibit ability to handle special orders, including pricing appropriately and ensuring adequate details
• Demonstrate proficiency with all systems including the computer, Point of Sale system, and telephone/fax
• Demonstrate knowledge of store policies and warranties including returns, service plans, and credit programs
• Exhibit awareness of floor coverage responsibilities, and communicate to ensure that sales floor is adequately covered
• Demonstrate knowledge of client development systems, and ensure proper completion of customer information.
• Demonstrate commitment to client development system to gather information, and then to properly utilize that information in an appropriate timely manner
• Demonstrate knowledge, including treatment and care, of appropriate gemstones
• Is empathetic and courteous when handling customer complaints
• Maintain gross profit levels as instructed by management
• Achieve minimum sales goals based on hourly pay
• Establish a relationship with the community through events and opportunities to network outside of the store Task Productivity
• Demonstrate a willingness to handle daily housekeeping responsibilities including garbage, vacuum, and kitchen, as assigned by rotating checklist Merchandising
• Contribute to setting up of merchandise in the morning and pulling of merchandise at closing
• Ensure all cases and windows are clean and orderly
• Make effective display changes when needed
• Clearly identify holes in the inventory and plug as necessary
• Communicate current inventory levels and customer requests for specific pieces to management
• Maintain displays to maximize sales and add on opportunities
• Keep counters neat and orderly. Pick up after yourself
• Sell from back stock or replace immediately
• Promptly stock and display incoming merchandise Web-Based Productivity
• Demonstrate awareness of current web offerings and promotions
• Demonstrate ability to generate awareness of the website to in-store customers Inventory Control/Loss Prevention
• Maintain awareness of environment at all times
• Ensure showcases are locked
• Demonstrate proficiency with policies regarding showing of merchandise including maximum number of pieces allowable at one time
• Maintain possession of keys at all times while in the store
• Understand and demonstrate use of the store security code
• Maintain proper security of customer's merchandise Communications
• Smiling, answer the phone properly and promptly
• Follow store policies regarding personal phone and Internet usage
• Understand, and be able to discuss the relationship between store image/brand identity and all communications (including communication with vendors, peers, and customers)
• Properly handle and/or channel customer complaints and requests
• Personally thank each customer and invite them back Professionalism
• Follow company dress code
• Maintain a positive attitude
• Adhere to company policies on attendance, including awareness of and following the schedule
• Maintain a positive professional working environment
• Demonstrate excellent written and verbal skills to communicate, including telephone skills, written correspondence and email messages
• Maintain an accurate time card
• Prompt and regular in attendance
• Follow employee discount policy and procedure
• Comply with parking regulations Professional Development
• Commitment to educational development
• Take responsibility for continued awareness of the industry, fashion, and trends through consistent review of trade publications, newsletters, and Internet
• Understand the competition by frequently shopping their locations and reviewing their advertising and Internet sites
• Demonstrate willingness to learn new ideas, concepts and products
• Attend all store training sessions as mandated, both during and outside of regular store hours
• Participate in daily role plays and coaching sessions as directed by management Job Types: Full-time, Part-time Pay: $15.00 - $25.00 per hour

Benefits

:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off Shift:
• 8 hour shift
• Day shift
• Night shift Work Location: In person