Now Hiring - uBreakIfix by Asurion Van Nuys/Woodland Hills - Sales Associate/Technician in Van Nuys, CA

Full description of the position

- PREVIOUS JOB EXPIRIENCE WORKING FOR UBREAKIFIX OR ASURION IS REQUIRED (at least two years) - As a Sales Associate, you will focus on creating the best possible experience for our customers both on the phone and in person. You will be responsible for guiding the customer through the entire uBreakiFix by Asurion experience from start to finish and after. You will use a friendly, professional demeanor to build customer confidence and exceed expectations by making the store experience natural, engaging, and reassuring. - Diagnose, troubleshoot and repair devices - Provide recommendations for problem resolution - Explain complex technical issues to customers in a non-technical, simple to understand manner - Provide repair and replacement estimates to customers - Ensure that all repairs meet or exceed uBreakiFix quality standards - Greet customers in a friendly manner and maintain a positive work environment - Answer phone calls to the store with a professional, courteous and friendly demeanor - Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations - Keep track of all devices and inventory while safeguarding all store stock - Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair - Maintain the cleanliness and professional appearance of the store Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of - personnel so classified, and they may change at any time. UBREAKIFIX is an equal opportunity employer M/F/D/V Job Types: Full-time, Part-time Pay: $20.00 - $23.00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * Day shift Supplemental Pay: * Commission pay Experience: * working for uBreakifix or Asurion: 2 years (Required) Work Location: In person