Now Hiring - Marriott International, Inc. - Sales Coordinator in Hebron, KY

Full description of the position

Compensation: $20 to $21 per hour Why us? Columbia Sussex is set to hire a full time Sales Coordinator Agent to join us at the Cincinnati Airport Marriott. As part of Columbia Sussex, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. Were not afraid to forge our own path. After all, its what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Columbia Sussex recognizes that your success is about more than the work you do, its really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities * Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner. * Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed. * Coordination of all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer. * Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the clients expectations. * Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner. * Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. * Work with sales personnel to achieve required sales team goals. * Have current knowledge of hotel rates, strategies, discounts and promotions. * Assist with completing any required sales reports. * Develop and effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area. * Assist hotel with implementing hotel specific selling strategies. * Promptly, the same day or by 10am the next business day, follows-up on all customers needs and inquires in an efficient and expedient manner. * Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times. * Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel. * Display a neat, clean and business-like appearance at all times. * Creates monthly social hour calendar with the Director of Sales. * Assists the Sales department with monthly luncheons, client events, etc. * Conduct walk-in tours * Work with EBC on all group turnover and proper execution of the groups. * Assist Reservations Manager and Event Team with group builds, group routing and group reservation changes Qualifications Education/Formal Training High school diploma or vocational secretarial. Experience Previous sales, hospitality, and secretarial experience preferred. Knowledge/Skills * Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint. * Alphabetizing, grammar and punctuation skills. * Standard business letter formats. * Strong editing skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person. * Able to read contracts and letters. * Able to use computers. * Excellent attention to detail and multi-tasking skills. * Bending/kneeling - repeated bending and kneeling required while filing * Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment General office and hotel environment Benefits Medical, Dental, and Vision insurance Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Flexible Scheduling Salary USD $20 - USD $21 /Hr. Job Type: Full-time Pay: $20.00 - $21.00 per hour Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift Ability to Commute: * Hebron, KY 41048 (Required) Ability to Relocate: * Hebron, KY 41048: Relocate before starting work (Preferred) Work Location: In person