Now Hiring - Beacon Roofing Supply, Inc. - Key Account Manager in Chicago, IL

Full description of the position

Overview

: Joining Beacon Building Products as aKey Account Manager means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future. Be part of BUILDing a better tomorrow with Beacon, a leading Fortune 500 distributor of roofing materials and complementary building products in the United States and Canada. At Beacon, you'll be part of a company committed to making a difference. What you will earn::

• Competitive Pay : We make sure that your hard work is recognized.
• 401(k) Match : Take advantage of our employer-matching contributions to help grow your retirement savings.
• Medical, Dental, and Vision

Benefits

: Experience the peace of mind that comes with our comprehensive benefits package designed to prioritize your well-being.

• Employee Assistance Program (EAP) : Receive support through personalized care, family services, therapy, legal and financial assistance, and wellness programs.
• Paid Leave : Our company holidays and paid time off and parental leave programs help employees to recharge, achieve work-life balance, and pursue personal interests.
• Paid Training and Advancement Opportunities : Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications.
• Legal Assistance : Access over 20,000 lawyers and comprehensive legal coverage for home, financial, consumer, auto, family, civil lawsuits, and estate planning--saving you time and legal fees.
• Protection for Your Finances & Identity: Stay secure with Norton LifeLock, offering identity alerts, credit monitoring, device security, dark web monitoring, parental controls, and more.
• Pet Insurance: Customize a plan that fits your budget, covering accidents, illnesses, and wellness, with Spot Pet Insurance. BenA What you will do::
• Provide unique and elevated customer experience in support of Beacon's sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering
• Manage the end-to-end order management process by tracking orders checking stock availability suggesting complementary products and collecting customer feedback
• Operate as the primary point of contact for key customers during issue resolution through calls and emails
• Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining a strong working relationship with key customers
• Engage in independent discussions with manufacturers to track and learn about products to educate customers
• Make strategic recommendations to customers to drive private label products and digital (Beacon PRO+) penetration
• Resolve day-to-day issues quickly, efficiently, and safely What you will bring::
• Minimum 4+ years of relevant Sales or Customer Service experience
• Industry knowledge in residential roofing or commercial roofing materials is a plus
• Diligent organizational habits with a detail-oriented focus on producing high-quality deliverables
• Problem-solving acumen with an ability to see through complexity and exercise sound judgment with strong interpersonal skills
• Proficient skill with Microsoft Office 365 applications (Word, Excel, Outlook, and PowerPoint)
• Professional written and verbal communication skills to communicate effectively across all levels
• Moderate travel up to 25% as needed for business purposes
• Work assignments may be completed remotely and/or in available company offices

Pay Range

: USD $80,000.00 - USD $90,000.00 /Yr.