Now Hiring - VitalCaring Group - Sales Operations Analyst in Dallas, TX

Full description of the position

The primary function of this role is to support the sales leadership team by analyzing data, optimizing processes, and improving overall efficiency. This position plays a critical role in ensuring the effectiveness of sales operations through data-driven decision-making and process enhancements. *Join VitalCaring - Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice provider--we're a family that supports, inspires, and uplifts both our patients and our team members. Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. Why Choose VitalCaring? * Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families--today and in the future * Make a Meaningful Impact - Help patients and families navigate their healthcare journey with compassion and dignity. * Thrive in a Supportive Team - Work with a team who genuinely care and invest in your success. * Grow Your Career - Take advantage of advanced training, mentorship, and career development opportunities. * Competitive Pay & Benefits - Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being--offering the flexibility, security, and resources you need to thrive both at work and in life. Health & Wellness * Medical, Dental & Vision * Pharmacy Benefits * Virtual & Mental Health Support * Flexible Spending Accounts (FSAs) & Health Savings Account (HSA) * Supplemental Health & Life Insurance Financial & Legal * 401(k) with Company Match * Employee Referral Program * Prepaid Legal Plans * Identity Theft Protection Work-Life Balance & Perks * Paid Time Off * Pet Insurance * Tuition & Continuing Education Reimbursement Join VitalCaring Group and experience a company that invests in you every step of the way! Job Responsibilities: E-Referral Portal Management (20 hours/week + quarterly audit) * Master e-referral portals to streamline and enhance referral management. * Regularly track referral and conversion rate trends. * Make recommendations for portal and process optimization. * Work closely with IT teams to ensure listing accuracy and brand presence. Data Analysis & Reporting (6 hours/week) * Track key sales KPIs to measure performance. * Analyze referral and conversion trends to identify improvement areas. * Ensure proper tools and resources are in place to manage processes efficiently and meet sales goals. CRM & Sales Resources Management (6-8 hours/week) * Oversee HCHB/RSL management for accurate data tracking. * Maintain employee/territory data integrity. * Collaborate on the development of new sales tools. General Sales Support (4 hours/week + monthly/quarterly recognition) * Assist in tracking incentive and recognition programs. * Organize and maintain process documentation and sales resources. * Contribute to special projects as needed to support the sales team. Qualifications: * Bachelor's Degree required. * 2-5 years of experience in a related field (financial and/or technical expertise is a plus). * HCHB experience preferred. * Strong analytical, organizational, communication, project management, and problem-solving skills. * Ability to work collaboratively across teams and drive process improvements.