Now Hiring - Quell Pest Control - CSR - Customer Service Representative in Chandler, AZ

Full description of the position

Quell Pest Control is a Family owned and operated Pest Control Company in based in the East Valley of Phoenix Arizona. We strive to provide the best pest control services to our customers all over the valley. We have a great team and are always looking to build upon this team to help better assist our customers. Come join our Quell Customer Service Team here! BENEFITS As a family based company we offer you: * 5 DAY work week ( Saturdays & Sundays OFF ) * paid vacation / time off ; eligible after being with us for 1 year * set schedules * flexibility QUALIFICATIONS * Maintain a positive attitude * Must be able to communicate effectively on the phone * Strong customer service * Maintaining a professional behavior while staying on task * Knowledge with computers ( Excel, Microsoft, etc ) * Able to Multi-task * Sales experience is a plus DUTIES As an in Office CSR, we look forward to helping our customers in any way we can. Including, * Scheduling jobs through phone, email, chat, and text * Answering questions and concerns about billing, services, pricing, scheduling, etc * Collecting personnel information for customer database * Direct incoming calls/take messages Communication method(s) used: * Email * Phone * Chat This Job Is: * Open to applicants who do not have a college diploma Work Remotely * Yes Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 - 45 per week Benefits: * Health insurance * Paid time off Shift: * 8 hour shift * Day shift Ability to commute/relocate: * Chandler, AZ 85225: Reliably commute or planning to relocate before starting work (Required) Application Question(s): * Do you have experience with PestRoutes Software? Education: * High school or equivalent (Preferred) Experience: * Customer Service: 1 year (Preferred) * Pest control: 1 year (Preferred) Work Location: Hybrid remote in Chandler, AZ 85225