Now Hiring - Atlas Copco AB - Professional Services Inside Sales Associate in Charlotte, NC

Full description of the position

Inside Sales Associate Functional area: Sales Country: United States City: Charlotte, NC Company name: Atlas Copco Compressors LLC Date of posting: Apr 1, 2025 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role As an Inside Sales Representative, your responsibilities are: * Maintain the customer relations and you guarantee our customers an excellent daily service. * Primary point of contact for the customers in your region. * Process requests by preparing and delivering quotes and technical documents. * Assist the sales team in boosting sales and performance. * Responsibility can include setting up appointments or following up with customers after their first interaction with a salesperson. * Meet customers via virtual way (Teams) or visit them at their premises. * Listen to the customer's needs and propose and implement improvements to support the further development. * Call customers when additional information is required to process the request. * Follow up on customers (propose solutions in case of problems (warranty, delivery...). * Receive telephone calls from customers and answer promptly. Work together with customer service to assist customers in the best way possible. * Making approx. 20 calls per week to potential customers to generate new opportunities. * Handle administrative matters (following up mailboxes, updating customer data, creating new customers) * Assist your colleagues where necessary. * Strive to maximize customer satisfaction and take actions to promote customer satisfaction. * Follow up on quotations and keep the CRM up to date by updating item master data, creating new items and customers. To succeed, you will need * Seeking an enthusiastic and result-driven professional with ideally a background in internal sales and/or business development and/or customer support:. * Bachelor degree and/or 2 to 5 years' experience in a similar function. * Bachelor's degree (4-year) in business or technical field or equivalent combination of education and work experience. * Excellent knowledge of the Microsoft Office apps (Outlook, Word, Excel, PowerPoint), experience with ERP systems is an advantage. * Have an pro-active attitude and are customer oriented. * Willingness to take on a variety of tasks, some are clearly defined in advance, as needed. * Thinking along on daily improvements of working methods to remain efficient. * Creative in thinking and acting, have a sense of accuracy. * Good communication skills and the ability to work independently. * Ability to adapt to changing circumstances (flexibility). * Communicate in a relationship-oriented way with both internal and external customers and a passion to work with customers. In return, we offer you Drive your Career, Explore Opportunities, Realize your Passion . . .Choose your career with us! The opportunity to work together with the complete team, on the future development of Edmac as a strong player within the market. We offer you the advantage of coming into a dynamic company, combined with the expertise and possibilities of an market-leader. The chance to further develop your career within the Edmac business. Become part of dynamic team with great ambitions to further develop our company. Attractive benefits Include: * Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan * Health insurance/ Dental insurance/ Vision insurance * Paid time off * Life & Disability insurance * Salary range is $52K - $65K based on knowledge, skills, and experience, plus monthly commissions. City Charlotte, NC Atlas Copco is a* _Swedish company,__the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong_ _family vibe_* with a warm respect for each individual and we strive for strong* _diversity.__We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further_ _develop_* your competencies on a daily basis. In addition, our family- friendly working atmosphere gives you space in your agenda planning, so that your* _work and private life_* can be combined as easily as possible. [please apply online] Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment. HOY