Now Hiring - CEEVA - Business Development Representative in Pittsburgh, PA

Full description of the position

Business Development Representative Ceeva is a trusted IT and cybersecurity partner for organizations seeking better support, transparency, and peace of mind from their Managed Service Provider (MSP). With decades of experience serving clients across industries, our mission is to deliver clear, secure, and effective IT services that drive business success. We're launching an outbound sales program focused on helping prospective clients better understand their current MSP bill and cybersecurity posture-- often revealing significant cost savings and risk reduction. That's where you come in. Position Overview As a Business Development Representative (BDR) at Ceeva, you will be responsible for prospecting and initiating outbound conversations with decision-makers at companies who may not clearly understand what they're paying for from their current IT provider. Your goal is to secure meetings for our team to conduct pricing and cybersecurity audits. This role is ideal for someone who is organized, curious, confident on the phone, and motivated by uncovering opportunities that lead to meaningful change for prospects and new business for Ceeva. Key Responsibilities Outbound Prospecting & Lead Generation * Execute daily outreach via cold email, cold calls, and LinkedIn to identify and connect with decision-makers * Use existing lists and build new ones based on Ideal Customer Profile (ICP) criteria * Tailor outreach messaging to demonstrate understanding of the prospect's challenges * Appointment Setting & Follow-Up * Secure meetings for the Ceeva team to perform pricing and cybersecurity audits * Handle scheduling, confirmations, and reminders to ensure high attendance * Follow up with prospects who express interest or request additional information * Audit Awareness & Positioning * Clearly explain the purpose of Ceeva's pricing and cybersecurity audit * Communicate the value of transparent billing and proactive cybersecurity planning * Qualify prospects and articulate why the audit is low-risk and high-reward * CRM Management & Reporting * Accurately log outreach activities and interactions in HubSpot * Track KPIs including: emails sent, calls made, meetings scheduled, meetings completed, and no-shows * Collaborate with leadership to improve messaging and refine targeting * Collaboration & Learning * Participate in training sessions and roleplay objection handling * Work closely with the President and service delivery team to align on goals and feedback * Stay informed about industry trends and MSP market competition Success Metrics * Number of outreach activities completed (email + phone) * Number of audit meetings scheduled * Audit meeting attendance rate * Consistent activity logging in HubSpot Ideal Candidate Traits * Strong written and verbal communication skills * Confident making cold calls and engaging decision-makers * Curious and quick to learn technical and service-related details * Highly organized, self-motivated, and coachable * Experience with CRM tools (HubSpot preferred) * Prior experience in B2B prospecting or appointment-setting preferred What You 'll Get * Competitive base salary + performance bonuses * Health benefits and retirement plan * Free parking * Paid time off * Clear career path with growth opportunities * Collaborative, mission-driven team * he chance to make a real difference for businesses in need of better IT