Now Hiring - ESI Management - AT&T Account Agent in Winter Park, FL
AT&T Account Agent in Winter Park, FL
Benefits:
yesLocation:
Winter Park, FLFull description of the position
We are a trusted partner of AT&T, dedicated to delivering world-class telecommunications solutions to businesses and individuals. We pride ourselves on exceptional customer service and innovative solutions that help clients stay connected and thrive in a fast-paced world. As an AT &T Account Agent, you will represent AT&T's cutting-edge products and services, including wireless, internet, and entertainment solutions. You will engage with customers to understand their needs, provide personalized recommendations, and ensure a seamless sales and service experience. AT &T Account Agent
Key Responsibilities
:
- Engage with customers directly to discuss AT&T products and services that best suit their needs
- Understand customer needs and offer tailored solutions that enhance their connectivity
- Process new accounts, upgrades, and changes efficiently and accurately
- Provide detailed information on pricing, plans, and promotions
- Handle customer inquiries, complaints, and technical issues with professionalism and care
- Maintain and manage a portfolio of accounts, ensuring customer satisfaction and retention
- Meet and exceed individual and team sales targets
- Stay updated on AT&T's latest products, services, and industry trends
Qualifications
for our AT &T Account Agent:
- A high school diploma or equivalent is required; a Bachelor's degree is desirable
- 1+ years of experience in sales, customer service, or account management (experience in telecommunications is a plus)
- Excellent communication and interpersonal skills
- Strong problem-solving skills and a customer-focused mindset
- Ability to multitask and work in a fast-paced environment
- Self-motivated and results-driven with a strong work ethic Job Type: Full-time Pay: $60,000.00 - $69,000.00 per year
Benefits
:
- Dental insurance
- Health insurance
- Vision insurance Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed Work Location: On the road
ESI Management
4 Yes (amount not posted)
ESI Management
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ESI Management
4 Yes (amount not posted)