Now Hiring - Confidential - Leasing Agent in Towson, MD

Full description of the position

Looking for someone with strong sales and customer service skills and an enthusiastic personality to work together with our leasing team at a large residential apartment complex. An accomplished candidate embodies the following qualities: * Excellent written and verbal communication skills, * Strong organizational skills, * Excellent customer service skills * Possess the ability to multi-task * Confidence in showing and leasing apartments, answering the telephone, and greeting prospective tenants and residents in the leasing office. Responsibilities: * Provide excellent customer service to residents and prospective residents, and maintain a positive and friendly attitude, * Maintain daily and weekly leasing reports, * Engage in contacting prospective residents, * Make follow up contact with prospective residents, * Provide a professional and engaging experience for prospects while touring the apartment homes and community, * Maintain consistent resident retention with a focus on renewal of leases and resolution of resident conflicts and problems, * Develop a strong rapport with residents, * Process applications and lease renewals, and complete all related paperwork accurately and correctly, * Proactively manage sales, outreach, and lead generation, converting leads into sales, * Enforce community rules and regulations. * Recognize opportunities for problem resolution and establishing good customer relations, * Recognize trends in customer issues and advise management. Job Requirements Other Qualifications: * Previous apartment industry or real estate experience, * Previous knowledge of property and lead management software, * Proficiency in Microsoft Office products, specifically Word and Excel, * Reliable transportation and/or driver's license, * Schedule flexibility with weekend hours. Job Type: Full-time Pay: $19.00 - $22.00 per hour Benefits: * Dental insurance * Health insurance * Paid time off Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Work Location: In person