Now Hiring - Forward Air Corporation - Operations Account Manager in Arlington Heights, IL

Full description of the position

Position: Operations Account Manager Core Responsibilities & Duties: * Plan, quote, enter, direct, and monitor domestic shipments * Ensure all customer instructions are entered into the system * Ensure necessary shipment milestones are present and in correct order * Work with operations team to determine routing for required service level * Negotiating rates with vendors and request spot quotes * Accruing vendor costs and working to revolve any variances * Sending invoices to the customers * Ensure freight and documentation meets security, TSA, and company compliance programs * Track and monitor entire process of cargo movement and keep customers up to date on movement details * Other duties as assigned Job Requirements & Qualifications: * 3 - 5 years freight forwarding operations or account management experience preferred * Computer skills including Microsoft Office products including Word, Excel, Outlook, etc. * Strong attention to detail and ability to handle high volume of transactions * Ability to multitask and work well under pressure * Strong verbal and written communication skills * Ability to coordinate efforts with other organizations * Strong problem-solving skills * Team oriented What We Offer: * Competitive base salary * Paid time off within the first year of employment, sick time and holidays * Company provided life insurance * Health, vision, and dental insurance options * Commuter benefit plan * Optional supplemental life insurance * 401(k) * Wellness program * A great place to work with a terrific culture Forward is an Equal Opportunity employer. Job Type: Full-time Pay: $75,000.00 - $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Retirement plan * Vision insurance Schedule: * Day shift * Monday to Friday Ability to Commute: * Arlington Heights, IL 60005 (Required) Work Location: In person