Now Hiring - Madison Capital Group - Community Manager - Charlotte, NC in Charlotte, NC

Full description of the position

Community Manager Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we'd love to hear from you! What You 'll Do: * Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community. * Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines. * Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development. * Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement. * Optimize Property Success: Conduct property walk-throughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role). * Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals. * Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations. What You Bring: * Proven Leadership: 3+ years of experience in property management with successful supervisory experience. * Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease-ups. * Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships. * Financial Acumen: Ability to analyze financial reports and make data-driven decisions. * Tech-Savvy: Experience with Yardi, Rent Caf e, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required. * Customer-Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service. * Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently. What We Offer: Competitive Compensation & Benefits Package: * 401(k) with company match * Comprehensive health, dental & vision insurance * Health Savings Account (HSA) & Flexible Spending Accounts (FSA) * Company-paid short-term disability & basic life insurance * Paid parental leave * Generous paid time off * Employee discounts & referral programs * Mental Health Support - Employee Assistance Program (EAP) Schedule: * Full-time | 8-hour shifts * Monday -Friday with weekends as needed Are you ready to make an impact? Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence. Apply today!