Now Hiring - Morrison Express Corp. (U.S.A.) - (USA) Key Account Manager in Chicago, IL

Full description of the position

Role & Responsibilities: * Handle operational queries amongst branches, agents and clients * Handle shipping quotes and maintain freight rate management * Ensure shipping processes are being adhered to and ensure systems are kept up to date * Monitor the operational excellence to meet KPI, including OTP, Data quality, EDI, Billings * Call out irregularities to account owner when needed * Develop and maintain good relationships with client to provide insight to account owner * Statistical understanding and generating necessary reports internally/externally * Propose continuous improvements for the planning and logistics KPIs * Follow up logistics issues and claims to any operational abnormality * Support continuous logistics ad hoc tasks Qualifications: 1. Bachelor's Degree preferred, OR if no degree, a combination of some college experience or AA degree from an accredited college, and relevant work experience. 2. Minimum 3 years of freight forwarding experience required. With experience in key account management team will be a plus 3. General knowledge of imports/ Exports/ Contract Logistics/ Customs/ Rate 4. Fluent in English 5. Proficient in programs used for email, word processing, data manipulation (excel spread sheets), power point presentation, and general internet skills.