Now Hiring - Epic Hot Tubs & Swim Spas - Hot Tub Sales/Warehouse Specialist in Durham, NC

Full description of the position

About Us: Epic Hot Tubs is a fast growing dealership providing premium hot tubs, swim spas, and exceptional customer service In the Durham, Raleigh, and Charlotte area. We strive to enhance our customers' experiences with top- quality products and expert guidance. We are seeking a skilled and dynamic individual to join our team as a Hot Tub Sales Specialist and Warehouse Assistant. Position Overview: We are looking for a motivated Hot Tub Sales Specialist and Warehouse Assistant who excels in both sales and warehouse management. This role involves handling all sales responsibilities--from generating leads to closing sales of hot tubs, swim spas, chemicals, and water testing products --while also overseeing inventory and managing our small warehouse. Forklift experience and a solid understanding of shipping, receiving, and inventory management are essential. Key Responsibilities: * Sales Responsibilities: * Generate leads, close sales, and achieve sales targets for hot tubs, swim spas, chemicals, water testing, and other products. * Work closely with customers to understand their needs, answer questions, and recommend appropriate solutions. * Resolve customer complaints promptly to ensure maximum client satisfaction. * Stay updated with product features and maintain high standards of store presentation. * Consistently meet and exceed sales goals. * Warehouse & Inventory Management: * Manage a compact warehouse efficiently, ensuring optimal organization and space utilization. * Oversee inventory management and ensure accurate stock levels. * Prep products for delivery, organize stock, shipping, and receiving. * Operate forklift safely and efficiently. * Customer Service & Store Presentation: * Provide exceptional customer service, from initial contact through post-sale support. * Maintain a visually appealing store environment in line with company standards. * Collaborate with team members to enhance overall store performance. Skills & Qualifications: * Proven experience in retail sales with a focus on achieving sales targets. * Hands-on experience with warehouse management, including forklift operation. * Solid understanding of inventory management, shipping, and receiving processes. * Excellent communication and interpersonal skills with a customer-centric approach. * Ability to resolve customer issues effectively and maintain high satisfaction levels. * Strong organizational skills and attention to detail. * Familiarity with hot tub and swim spa products is a plus. * High school diploma required; relevant certifications or additional training is advantageous. Why Join Us? * Competitive salary and excellent benefits. * Opportunities for professional growth and career development. * A supportive and collaborative team environment. If you are a proactive individual with experience in sales and compact warehouse management, we encourage you to apply. Job Type: Full-time Pay: $30,000.00 - $90,000.00 per year Benefits: * 401(k) * 401(k) 4% Match * 401(k) matching * Dental insurance * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Paid time off * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Every weekend * Monday to Friday * Weekends as needed Work Location: In person