Now Hiring - Epic Hot Tubs & Swim Spas - Hot Tub Sales/Warehouse Specialist in Durham, NC

Full description of the position

About Us

: Epic Hot Tubs is a fast growing dealership providing premium hot tubs, swim spas, and exceptional customer service In the Durham, Raleigh, and Charlotte area. We strive to enhance our customers' experiences with top- quality products and expert guidance. We are seeking a skilled and dynamic individual to join our team as a Hot Tub Sales Specialist and Warehouse Assistant. Position

Overview

: We are looking for a motivated Hot Tub Sales Specialist and Warehouse Assistant who excels in both sales and warehouse management. This role involves handling all sales responsibilities--from generating leads to closing sales of hot tubs, swim spas, chemicals, and water testing products --while also overseeing inventory and managing our small warehouse. Forklift experience and a solid understanding of shipping, receiving, and inventory management are essential.

Key Responsibilities

:

• Sales

Responsibilities

:

• Generate leads, close sales, and achieve sales targets for hot tubs, swim spas, chemicals, water testing, and other products.
• Work closely with customers to understand their needs, answer questions, and recommend appropriate solutions.
• Resolve customer complaints promptly to ensure maximum client satisfaction.
• Stay updated with product features and maintain high standards of store presentation.
• Consistently meet and exceed sales goals.
• Warehouse & Inventory Management:
• Manage a compact warehouse efficiently, ensuring optimal organization and space utilization.
• Oversee inventory management and ensure accurate stock levels.
• Prep products for delivery, organize stock, shipping, and receiving.
• Operate forklift safely and efficiently.
• Customer Service & Store Presentation:
• Provide exceptional customer service, from initial contact through post-sale support.
• Maintain a visually appealing store environment in line with company standards.
• Collaborate with team members to enhance overall store performance. Skills &

Qualifications

:

• Proven experience in retail sales with a focus on achieving sales targets.
• Hands-on experience with warehouse management, including forklift operation.
• Solid understanding of inventory management, shipping, and receiving processes.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Ability to resolve customer issues effectively and maintain high satisfaction levels.
• Strong organizational skills and attention to detail.
• Familiarity with hot tub and swim spa products is a plus.
• High school diploma required; relevant certifications or additional training is advantageous. Why Join Us?
• Competitive salary and excellent benefits.
• Opportunities for professional growth and career development.
• A supportive and collaborative team environment. If you are a proactive individual with experience in sales and compact warehouse management, we encourage you to apply. Job Type: Full-time Pay: $30,000.00 - $90,000.00 per year

Benefits

:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance Schedule:
• 8 hour shift
• Every weekend
• Monday to Friday
• Weekends as needed Work Location: In person