Now Hiring - Findlay Automotive Group - Findlay Acura Sales BDC Agent in Henderson, NV

Full description of the position

Findlay Acura is a premier new car dealership committed to providing a seamless car buying experience to our valued customers. We are proud of our dedicated team and our reputation for exceptional service. Position: Business Development Center (BDC) Agent Job Type: Full-Time Responsibilities: * Lead Management: Handle all incoming internet email leads and internet phone leads. * Customer Communication: Contact potential and existing customers through calls, texts, or emails to set up appointments or provide information about our products and services. * Appointment Setting: Schedule sales appointments and coordinate with the sales team. * Data Management: Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Utilize data mining tools to uncover new sales opportunities. * Follow-ups: Ensure timely follow-up with customers who have shown interest in our products and services. * Collaboration: Work closely with sales staff to maximize sales opportunities. * Performance Metrics: Meet or exceed monthly quotas and other key performance indicators set by management. Requirements: * Previous experience in a BDC role, preferably in the automotive industry. * Experience with CDK Eleads CRM software. * Proficient in using data mining software to gather and analyze customer data. * Strong understanding of customer service techniques. * Excellent verbal and written communication skills. * Ability to multitask in a fast-paced environment. * Results-driven with a focus on achieving sales goals. * High school diploma or equivalent; a degree in marketing, business administration, or a related field is a plus. Benefits: * Opportunity for advancement * Great working environment * Generous incentive and bonus programs * Benefits eligibility after 60 days * Paid Vacations * Medical * Dental and Vision insurance * 401K