Now Hiring - Greccio Housing - Leasing Agent I for Affordable Housing Nonprofit in Colorado Springs, CO

Full description of the position

BASICS SALARY RANGE * $17.50-$19.50 STATUS * Hourly CLASSIFICATION * Operator LOCATION * Admin office as primary location with regular property visits SCHEDULE * Monday-Friday, 8:00am-4:30pm, No unapproved overtime SUPERVISOR * Leasing Manager DATE LAST UPDATED * April 2025 ABOUT US Greccio Housing is a local nonprofit that exists to create stable, safe, and supportive affordable housing options for low-income individuals and families who work and live in the Pikes Peak region. Beyond providing affordable housing to lower their cost of living, we offer access to a variety of services, guidance, community events, educational workshops, and ongoing assistance that helps on their path toward self-sufficiency and financial independence. Through Greccio Commercial, we are also able to offer property management services. CORE RESPONSIBILITIES Regulatory and Compliance Management * Ensure Federal Fair Housing compliance * Ensure federal, state, and local regulatory compliance * Ensure resident covenant compliance Leasing Coordination * Identify and match qualified prospective residents to available properties * Perform prospective residents pre-screening and apartment showings * Prepare, present, and enforce leasing documents for move-ins, renewals, and move-outs Resident Relations and Communication * Receive calls and in-person visits, listen to resident requests, concerns, and comments * Prepare resident communications Property Inspections and Maintenance Coordination * Conduct property inspections and inform maintenance staff of issues, driving required * Manage on-site unit inspections bi-annually and as needed Administrative and Miscellaneous Support * Manage resident account records (paper and electronic) * Other duties as assigned Demonstrate: * Commitment to the mission * A heart for resident * Successful habits in business * Respect for coworkers * An expectation of excellence * Appreciation for Greccio's history * Vision for the future * Servant-leadership in all that you do REQUIREMENTS Education * High school diploma or GED Experience * 5+ years in a high-demand, fast-paced, customer-facing environment * 2+ years in affordable housing leasing preferred Skills * Excellent written, verbal, and technical communication skills * Proficient in Microsoft Office * Ability to quickly learn and work in software, with Yardi familiarity preferred * Bilingual preferred Personal Characteristics * Strong commitment to affordable housing, client relations, and agency mission * Professional in appearance and actions, detail-oriented, and organized with the ability to work independently while improving efficiency * Effective problem-solver with the ability to resolve challenges quickly * Thrive in a fast-paced environment, consistently meeting and exceeding expectations * Acceptable background check, including criminal, driving, and references INCENTIVES & PROFESSIONAL DEVELOPMENT Occupancy Bonuses Promotion to Leasing Agent II * Certified Apartment Manager (CAM) training * Poverty Solutions Workshop Greccio Housing is committed to creating a safe and supportive environment for our staff, residents, and community. As part of our hiring process, we recognize the importance of thoroughly screening candidates to prevent hiring individuals with a history of violent or sexual offenses. To maintain a safe and professional work environment, the following guidelines will apply: Criminal History Screening: * All candidates for employment will undergo a state and national criminal history background check prior to the finalization of any job offer. Disqualifying Offenses: * Candidates with any violent or sexual felony convictions in their history (regardless of when the conviction occurred) will not be considered for employment. This includes, but is not limited to, felonies related to physical assault, abuse, sexual assault, sexual misconduct, or similar offenses. Background Check Process: * The criminal background check will be conducted after a conditional job offer is made. The offer will be contingent on the successful completion of this background check. * If the background check reveals a violent or sexual felony conviction, the job offer will be immediately rescinded , and the candidate will be disqualified from further consideration for the position. Review of Criminal History: * While violent or sexual felony convictions will result in disqualification, we will review the nature of any other criminal convictions on a case-by-case basis. Other offenses may not automatically disqualify a candidate but will be considered in relation to the position applied for and the organization's mission. Confidentiality: * All criminal history information obtained will be kept strictly confidential and will only be shared with authorized personnel involved in the hiring process. Any information obtained will be used solely to assess the candidate's suitability for employment. Compliance with Applicable Laws: * This policy is designed to comply with applicable state and federal laws, including the Colorado Fair Employment Practices Act and other relevant regulations. We will ensure that all applicants are treated fairly, and that decisions are based on qualifications, skills, and the safety requirements of the position. Job Type: Full-time Pay: $17.50 - $19.50 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Professional development assistance Schedule: * 8 hour shift * Day shift * Monday to Friday * No weekends Education: * High school or equivalent (Required) Experience: * High-demand, fast-paced customer service: 5 years (Required) * Microsoft Office: 5 years (Required) * Affordable housing: 2 years (Preferred) * Yardi: 1 year (Preferred) License/Certification: * Driver's License (Required) Ability to Commute: * Colorado Springs, CO 80903 (Required) Work Location: In person