Now Hiring - The Space Shop Self Storage - Self Storage Property Manager *Monthly Bonuses in Marietta, GA

Full description of the position

Job description * Sell storage units in person and over the phone. * Give exceptional customer service!! * Collect on delinquent accounts by calling, emailing, and researching customer accounts. * Ensure properties are up to brand standards. * Assist a high volume of customers needing storage units. Achieve sales objectives and build revenues by: * Ensuring the maximum conversion of telephone, walk-in and internet inquiries into rentals. * Assisting in the formulation and implementation of marketing strategies based on competitor information. Maintain appropriate financial controls and achieve weekly/monthly financial goals by: * Accurately managing cash and balancing receipts, pursuing collections, posting payments, and processing daily bank deposits accurately and timely. * Consistently operating within budgets. Consistently demonstrate, deliver, and teach exceptional customer service techniques through: * Answering phones in a friendly, pleasant, and professional manner. Greet customers promptly, enthusiastically, and professionally. * Ensure the timely and customer-centric based reply to all internet inquiries. * Knowing and presenting the features and benefits of the property at all opportunities. * Resolving customer issues in a timely and effective manner. * Maintain a safe environment for employees and customers at all times. Requirements: * Strong communication, negotiation and presentation skills. * Ability to interact with vendors and other employees and to relay technical concerns with adequate detail quickly and accurately. * High degree of initiative and independent judgment. * Strong analytical and problem solving abilities. * Computer skills; spreadsheet and project management software capabilities. * Able to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines. * Valid driver's license with reliable transportation is required. Maintain timely and accurate administrative processes in all job duties by: * Maintaining accurate records for each customer including- contracts, insurance, change of address forms, addendum's, and any correspondence to or from customers. * Effectively utilize computer systems in the Microsoft Windows environment and site specific software systems. * Maintaining accurate merchandise inventory. * Keeping auction files updated and accurate; knows the state's auction lien laws. * Compiling all required and assigned reports and projects correctly and timely. * Consulting the Policy & Procedures manual on a regular basis for answers, clarification and consistency. * Monitoring security systems and resolving security problems; perform lock checks on a daily basis. Job Type: Full-time Pay: $18.50 per hour Benefits: * Dental insurance * Health insurance * Paid time off * Retirement plan * Vision insurance Shift: * 8 hour shift Work Location: In person