Now Hiring - Catalina Village Apartments - Property Manager Front Desk in Tucson, AZ

Full description of the position

Property Management Front Desk Overview The Property Management Front Desk position is vital in providing exceptional customer service and maintaining efficient operations within a property management office. This role involves various tasks, including handling inquiries, assisting tenants, coordinating with property management staff, and performing administrative duties. Key Responsibilities * Customer Service: Greet visitors, answer phone calls, and respond to emails in a professional and timely manner. Address tenant inquiries and concerns, providing accurate information and assistance. Show units to perspective tenants and screen for eligibility. * Administrative Support: Assist with filing, data entry, and maintaining records. Prepare and distribute notices, newsletters, and other communications to tenants and partner organizations. * Tenant Relations: Assist tenants with transportation needs and services, liaising with case managers for any needs or concerns surrounding the tenant. * Coordination: Schedule and coordinate maintenance work orders, liaising with maintenance staff and contractors to ensure timely resolution of issues. Track and follow up on laundry services for tenants. * Rent Collection: Assist in collecting rent payments, issuing receipts, and updating tenant accounts. Address any payment-related queries or issues. * Office Management: Maintain a clean and organized front desk area. Qualifications * Education: High school diploma or equivalent required. Additional certification in office administration or property management is a plus. * Experience: Previous experience in customer service or administrative roles preferred. Experience working with seniors and populations with low incomes is an asset as is experience in property management. * Skills: Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask and prioritize tasks effectively. * Personal Attributes: Friendly and approachable demeanor. Strong attention to detail. Ability to work both independently and as part of a team. Join our team as a Front Desk Agent where you can make a positive impact on our guests' experiences while developing your professional skills in a dynamic environment. Job Type: Part-time Pay: $17.41 - $18.20 per hour Expected hours: 20 - 30 per week Benefits: * Paid time off Schedule: * Monday to Friday Ability to Commute: * Tucson, AZ 85711 (Required) Ability to Relocate: * Tucson, AZ 85711: Relocate before starting work (Preferred) Work Location: In person