Now Hiring - Eastern Accents Inc. - Textile Customer Service/Sales Representative in Chicago, IL

Full description of the position

Customer Service & Sales Associate Are you someone who loves home decor and has a natural aptitude for customer service? Don't miss this unique opportunity to work in an office that has on-site manufacturing with complete control over the entire design and production process. We are a luxury home textile manufacturer located in the Avondale neighborhood of Chicago, known for our family-owned and collaborative creative environment. We are currently seeking a Customer Service & Sales Associate to join our team. As a detail-oriented individual with a can-do attitude, you will play a crucial role in ensuring our customers have a positive experience. Your excellent communication skills, both verbal and written, will be essential in addressing customer inquiries and providing exceptional service. You will be the problem solver, coming up with creative resolutions to ensure customer satisfaction. Data input is a breeze for you, as you are quick and accurate in handling information. While a background in customer service is preferred, we are open to candidates who are quick learners and have a genuine interest in textiles and home decor. This position will also require light travel to trade shows, where you will get the opportunity to showcase our beautiful products and meet customers in person. Please note that this is an in-person, full-time position. We believe in the importance of building strong relationships with our team, and working together in our office fosters collaboration and creativity. Joining our team will provide an opportunity to learn about the manufacturing-to-market process and designing for specific markets and aesthetics. This position offers hands- on experience in the luxury home textile industry and insights into the world of interior design. Skills in customer management, relationship building, and handling start-to-finish tasks in a fast-paced environment will be gained. Light travel required Flex schedule to work rotating Saturdays. If you feel you are the right passionate, creative person for this position, please submit your resume and cover letter today for a chance to become an integral part of our customer service team. ABOUT OUR COMPANY Eastern Accents is an industry-leading luxury home textiles brand, and we are seeking a service-oriented person to join our team. Eastern Accents is proud to have kept all our departments (including manufacturing) under one Windy City roof so if you are looking for a hands-on and creative environment we offer a unique opportunity for your next workplace. Located in Chicago's Avondale neighborhood, we have an easy commute with close access to public transportation. WEBSITE [please apply online] Job Type: Full-time Pay: $19.00 - $21.00 per hour Benefits: * Dental insurance * Health insurance Shift: * Day shift Ability to commute/relocate: * Chicago, IL 60641: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): * Able to travel? Experience: * Customer Service: 1 year (Preferred) Work Location: In person