Now Hiring - The Craddock Terry Hotel - Sales Manager-Front Office Manager in Raleigh, NC

Full description of the position

We are seeking a talented individual with a passion for hospitality to serve as our sales manager and oversee front office operations. This person should have prior hotel experience and possess excellent organizational skills, a dedication to interpersonal communications and the ability to balance guest needs, outside sales and business tracking. Essential Duties * Understand sales efforts within the market to drive both Occupancy and ADR. * Actively identify, qualify and solicit new and existing accounts that have a real business need for lodging and meet the overall profitability requirements for the property. * Effectively utilize all sources of industry and competitive intelligence to uncover business opportunities and market trends for the required segment. * Conduct direct sales calls, telemarketing activities, local market blitzes and hotel tours. * Effectively execute and maintain all front desk operations. * Motivate team to drive revenue, control costs and protect assets of the hotel. * Train and develop team. * Create a dynamic and learning environment for all team members. One that everyone has input and grows in their position. * Interact with guests, solicit feedback and build relationships. Effectively respond to guests regarding service challenges. * Elevate the guest experience; teach, train and brainstorm with staff. * Understand and assist General Manager with basic accounts payable/accounts receivable functions. Hotel experience is required; salary is based on experience. We also offer incentive-based bonuses and career growth opportunities. Candidates must have flexible availability to cover a variety of shifts and pass background check. EOE Job Type: Full-time Pay: $45,000.00 per year Schedule: * Monday to Friday * Weekends as needed Experience: * Hotel experience: 2 years (Required) Work Location: In person