Now Hiring - Dodd Camera - RETAIL SALES ASSOCIATE in Chicago, IL

Full description of the position

Description: DESCRIPTION About Dodd Camera and the Position: Dodd Camera was founded in 1891. Still family owned after all these years, we operate 7 stores located in Cleveland, Chicago, Columbus, Dayton, and Cincinnati. We are a photographic specialty dealer offering the latest in DSLR & Mirrorless camera gear, professional lighting equipment, accessories, digital lab services, and fully stocked rental departments at select locations. We are looking for a reliable sales associate to aid in the overall sales process and create the ideal customer experience while doing so. This is a full-time position for a store that is open 7 days a week. Compensation starts at $12/hr with commissions. Dodd Camera offers a competitive medical benefit packages, retirement plan with employer match, and paid vacation which would be available for this position. DUTIES AND RESPONSIBILITIES: * Assists customers in an enthusiastic and courteous manner; provides outstanding customer service. * Advises and assists customers with their choices of product for themselves and for gifts. * Utilizes various selling techniques to increase sales. * Accurately completes sales using POS system according to established procedures. * Stocks and cleans the store for the best sales appearance and ease of use for the customer. * Develops and maintains knowledge of all merchandise in selling area to effectively assist customers with accurate information; keeps current as new product lines are introduced. * Assists with merchandising efforts, displays, and floor moves as needed. * Utilizes customer-focused selling skills, add-on selling, closing skills, and other sales generating skills. * Performs other related duties as assigned by management. Requirements: QUALIFICATIONS: * Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. * Commitment to excellence and high standards * Ability to manage priorities and workflow * Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm * Excellent customer service skills * Creative, flexible, and innovative team player * Ability to understand and follow written and verbal instructions. * Professional appearance and demeanor * Ability to effectively communicate with people at all levels and from various backgrounds. COMPETENCIES: Analytical -Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. * Problem Solving -Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. * Technical Skills -Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. * Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Interpersonal Skills -Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. * Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. * Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. * Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. * Business Acumen- Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. * Cost Consciousness- Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. * Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. * Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. * Strategic Thinking- Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. * Judgment- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. * Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. * Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. * Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. * Dependability- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. * Initiative- Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. * Innovation- Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Calculates figures and amounts. * Coordinate multiple tasks simultaneously * Stand for prolonged periods. * Understand and respond to a diverse population. * Occasionally/Frequently/Continually required to stand * Occasionally/Frequently/Continually required to talk or hear * Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard