Now Hiring - Hernández & Hernández Asociados S.C - Bilingual Customer Service/Insurance Sales in Burbank, IL

Full description of the position

Job Description Hernandez Insurance Agency, a distinguished name in the insurance sector, is on the lookout for a passionate Bilingual Customer Service/Insurance Sales Representative to join our team in Burbank, Illinois. At the Hernandez Insurance Agency, we pride ourselves on our welcoming, client-centric environment where customer satisfaction is paramount. This on-site role requires someone with exceptional interpersonal skills who can communicate effectively in both Spanish and English, ensuring that every client experience is positive and inviting. You will play a critical role in being the face of our agency, providing indispensable guidance and support while cross-selling insurance products that best fit our clients' needs. By joining our team, you will be part of a supportive community where your efforts are recognized and celebrated. If you are ready to make meaningful connections and deliver outstanding service in a dynamic and friendly setting, we invite you to join us at Hernandez Insurance Agency. Apply today and embark on a rewarding career journey! Salary: $30000.00 - $75000.00 per year * Benefits Annual Base Salary + Commission + Bonus Opportunities Hands on Training * Responsibilities Client Assistance: Provide exceptional service by addressing client inquiries and resolving issues promptly. Insurance Sales: Facilitate the sale of insurance products, ensuring clients understand their options. Policy Guidance: Offer guidance on policy terms, conditions, and coverage options to clients in both English and Spanish. Account Management: Maintain and update client records accurately in the agency's database. Customer Relationships: Develop and nurture positive relationships to encourage client retention and satisfaction. Cross-Communication: Collaborate effectively with team members to ensure a seamless client experience. Requirements Bilingual Proficiency: Must be fluent in both English and Spanish to effectively assist a diverse client base. Experience: Prior experience in customer service or insurance sales is preferred, showcasing strong interpersonal skills. Communication Skills: Excellent verbal and written communication abilities are essential. Customer Focus: Demonstrated ability to meet and exceed clients' expectations, providing exceptional service. Problem Solving: Ability to analyze situations and offer helpful solutions to customers. Team Oriented: Strong team player with the ability to collaborate and maintain positive relationships with colleagues. Organizational Skills: Ability to manage multiple tasks efficiently and work well under pressure. Property and Casualty Insurance Licensed or willingness to obtain immediately upon hiring. Tech Proficiency: Familiarity with CRM systems and general computer skills. * Company Description* We are an Elite Allstate Agency specializing in Home, Auto, and Life insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We pride ourselves in providing the necessary training to be a successful Insurance Producer and advance in an Insurance Career!