Now Hiring - The Galman Group - Leasing Consultant in Plymouth Meeting, PA

Full description of the position

Description: Position Summary We are seeking a Full-Time Leasing Consultant to join our team! The Leasing Consultant role is primarily a sales position with a strong emphasis on customer service and achieving property goals. As a Leasing Consultant, you will manage the sales process from start to finish, presenting our apartments and communities in a compelling way by building relationships and creating excitement. You will maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. Duties & Responsibilities * Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. * Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet. * Inspects models and "market ready" vacancies daily to ensure cleanliness. * Answers incoming phone calls, texts, emails and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or manager when appropriate. * Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits. * Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction. * Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Prepares miscellaneous resident communication as needed. * Completes all lease paperwork including related addenda and accepts initial rents and deposits. * Prepares Welcome gift, paperwork and keys for new residents. * Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up. * Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies. * Inventories office supplies on periodic basis. Reports needs to manager. * Organizes and files appropriate reports, leases and paperwork. * Attends company meetings when requested. * Assists manager and assistant manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc. * Performs any additional duties assigned by assistant manager, manager or supervisor. Requirements: Education * High School Diploma or Equivalent (College Degree or Coursework Desirable) Specialized Skills & Knowledge * Prior Leasing Experience Preferred but Not Required * Must be able to work in a fast-paced and customer service-oriented environment * Understanding of computer systems, web applications and software. * Performs duties under pressure and meets deadlines in a timely manner 8. * Works as part of a team. * High degree of flexibility with the ability to work independently * Excellent organizational, presentation, interpersonal, written and oral communication skills * Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders