Now Hiring - Frye Properties - Leasing Consultant in Norfolk, VA

Full description of the position

Responsibilities : - Greet and assist prospective residents in a professional and friendly manner - Conduct property tours and showcase available units to potential tenants - Provide information about rental rates, lease terms, and community amenities - Process rental applications and conduct background checks on applicants - Prepare lease agreements and ensure all required documents are completed accurately - Collect and process rental payments from residents - Address resident inquiries, concerns, and maintenance requests promptly and professionally - Coordinate move-in and move-out processes, including inspections and unit turnovers - Maintain accurate records of leasing activities, resident interactions, and financial transactions Skills : - Excellent phone etiquette and communication skills to effectively interact with prospective and current residents - Proficiency in property management software such as OneSite for managing leasing activities and resident information - Familiarity with Tax Credit and Section 8 housing regulations and procedures for assisting eligible applicants - Knowledge of property leasing laws, fair housing regulations, and compliance requirements - Strong conflict management skills to handle tenant disputes or challenging situations with professionalism and diplomacy - Basic understanding of property maintenance to identify issues or coordinate repairs as needed - Customer relationship management skills to build positive relationships with residents and provide exceptional customer service - Proficient in Microsoft Office suite (Word, Excel, Outlook) for creating reports, maintaining records, and managing correspondence Job Type: Full-time Pay: $17.00 - $18.50 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Rotating weekends Ability to Commute: * Norfolk, VA 23503 (Preferred) Work Location: In person