Now Hiring - Changing Tides Solutions Inc - Wireless Customer Service Representative in Gig Harbor, WA

Full description of the position

Are you passionate about technology and eager to kick-start your career in the wireless industry? If so, we have the perfect opportunity for you! Join our clients dynamic team as a Wireless Customer Service Representative and embark on a rewarding journey to become a proficient customer service team member. Job Description: As a Wireless Customer Service Representative, you will undergo comprehensive training and mentorship to develop the skills and knowledge needed to excel in the wireless industry. Your main responsibilities during the training period will include: * Shadowing experienced team members and learning from their customer interactions. * Assisting customers with basic inquiries and service needs under the guidance of senior team members. * Gaining in-depth knowledge of our wireless products and services. * Participating in training sessions to enhance your product knowledge and sales techniques. * Providing exceptional customer service and building rapport with customers. Qualifications: To succeed in this role, you should possess the following qualifications: * Strong desire to learn and grow in the wireless industry. * Excellent communication and interpersonal skills. * Enthusiastic and eager to work in a fast-paced retail environment. * Ability to learn and memorize product and service information. * Previous retail or customer service experience is a plus. Work Schedule: This is a full-time position with 8-hour shifts. The schedule may include weekends and evenings to accommodate our customers' needs. Compensation: * Hourly wage paid weekly. * Commission opportunities based on upgrades and sales made with customers. * Employee discounts on wireless products and services. Benefits: * Paid training. * Ongoing training and development opportunities. This is not an offer for direct employment by Changing Tides Solution, this is an opportunity on behalf of our client filling this role and/or position. This role involves working with clients, customers and involves sales in the day to day duties for this opening. Apply today for immediate consideration for this role! Job Type: Full-time Pay: $65,000.00 - $78,300.00 per year Benefits: * Flexible schedule * Professional development assistance Shift: * Day shift Education: * High school or equivalent (Preferred) Experience: * Customer service: 2 years (Preferred) * Retail: 1 year (Preferred) * Sales: 1 year (Preferred) Ability to Commute: * Gig Harbor, WA 98332 (Preferred) Work Location: In person