Now Hiring - KS Partners - Senior Property Manager in Woburn, MA

Full description of the position

Senior Property Manager - KS Partners About Us KS Partners is a privately held, vertically-integrated real estate investment and operating company with a portfolio of over 5 million square feet of commercial assets across the Northeast. Position Overview KS Partners is seeking a Senior Property Manager to oversee key assets within our Greater Boston portfolio. This individual will play a critical role in ensuring operational excellence, maintaining strong tenant relationships, and driving asset performance. The role offers meaningful growth opportunities within a collaborative and entrepreneurial environment. Key Responsibilities Tenant & Client Relations * Serve as primary point of contact for tenants, maintaining strong and proactive relationships. * Interpret lease documents and ensure compliance with lease obligations and landlord responsibilities. * Manage and resolve tenant service requests efficiently, oversee work-order program by coordinating closely with engineering and facilities teams. * Maintain ongoing communication with tenants; document feedback and escalate key issues to Senior Management and Leasing. * Implement tenant retention strategies, including appreciation events and engagement initiatives. * Assist with lease renewals, expansions, and landlord consents. * Stay abreast of industry best practices through active involvement in organizations such as BOMA and NAIOP. Financial & Lease Management * Prepare and manage annual operating budgets, capital plans, and monthly variance reports. * Conduct quarterly reforecasts and produce asset performance summaries for senior leadership and JV partners (where applicable). * Review and approve invoices, ensuring proper coding and alignment with budget. * Manage accounts receivable; follow up on delinquencies and oversee rent collection. * Support lease administration processes, including tenant billing, improvement reimbursements, and broker commission tracking. * Ensure data integrity in Yardi; maintain accurate stacking plans and vacancy reports. * Evaluate and negotiate service contracts to ensure competitive pricing and quality delivery. Operations Oversight * Oversee day-to-day building operations including janitorial, engineering, parking, waste management, sustainability, and security services. * Supervise onsite engineering and administrative personnel; provide coaching, performance reviews, and ongoing training. * Conduct regular property inspections to ensure cleanliness, functionality, and readiness for tenant tours. * Manage vendor relationships, develop scope of work documents, solicit bids, and monitor service level compliance. * Oversee capital improvement and tenant build-out projects, ensuring on-time, on-budget delivery. * Monitor utility usage with an eye toward sustainability and cost-efficiency; ensure proper utility recovery from tenants. * Lead emergency preparedness efforts including tenant communications, drills, and compliance with local life safety regulations. Qualifications * Minimum of 7 years of experience in commercial property management * Demonstrated ability to deliver best-in-class property operations, including a solid understanding of building systems (MEP, HVAC, life safety, etc.). * Strong leadership and interpersonal skills; capable of engaging effectively with tenants, service providers, and team-members. * Proven ability to prioritize and manage multiple projects independently, with an ownership mentality and entrepreneurial mindset. * Excellent problem-solving skills and effective written and verbal communication. * Proficiency in Yardi and Microsoft Excel; familiarity with other property management and reporting tools is a plus. Job Type: Full-time Pay: $100,000.00 - $120,000.00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Work Location: In person