Now Hiring - Maynor Service Company - Customer Service Representative - Outbound Satisfaction Calls in Apex, NC

Full description of the position

MAYNOR SERVICE COMPANY Customer Service Representative - Outbound Satisfaction Calls Are you a "people" person who loves creating positive experiences over the phone? We're looking for a Customer Service Representative to join our team and play a key role in ensuring our customers are satisfied with the services we provide. Position Type: Full-Time Location: Apex, NC

Compensation

: Competitive hourly rate $19+/hour + great benefits Schedule: Monday-Friday, 8-5 with 60 minutes for lunch What You 'll Do:

• Make outbound calls to recent customers to check in on their experience
• Ask a series of brief questions to gauge satisfaction and gather feedback
• Document responses and flag any issues that need follow-up
• Represent our brand with professionalism, positivity, and care What We 're Looking For:
• Excellent verbal communication and active listening skills
• Comfortable speaking on the phone for extended periods
• Friendly, empathetic, and customer-focused attitude
• Previous customer service or call center experience a plus, but not required
• Ability to work independently and meet call goals Why Join Us?
• Supportive team culture
• Paid training and development opportunities
• Full time benefits, paid vacation, health insurance, 401K, 8 paid holidays
• Room to grow within a stable and respected, customer focused company
• Make a real impact by helping improve our customer experience Ready to be the voice of a brand that cares? Apply today and help us keep our customers smiling. To Apply: Send your resume to "Angel Kaffenberger" [please apply online] Job Type: Full-time Pay: $18.00 - $19.00 per hour Expected hours: 40 per week

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Shift:
• Day shift Work Location: In person