Now Hiring - InTouch Marketing - Bilingual Call Center Representative in Las Vegas, NV

Full description of the position

(Urgently hiring Cantonese, Tagalog, Mandarin, Vietnamese, Spanish,Farsi, Dari & Turkish)

Job Summary

At InTouch Marketing Call Centers, we rely on knowledgeable professionals to interact with customers on behalf of our contracted clients. We are looking for a representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them as issues arise during a call. As the voice of our company, the call center representative must have excellent communication and interpersonal skills, as well as be enthusiastic about helping our clients & driving satisfaction.

Responsibilities

• Manage 100-150 inbound/outbound calls per day
• Follow communication "scripts" when handling different topics
• Provide a consultative approach, overcome objections and create value to clients
• Build sustainable relationships and engage clients by taking the extra mile
• Develop sales strategies and techniques to aid in conversion rate yield and monthly goals
• Frequently attend training sessions to improve knowledge and performance level for new & upcoming projects
• Meet personal/team qualitative and quantitative targets
• Complete Comprehensive Initial Training Period to become familiarized with our projects & systems Required Skills and qualifications
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree or higher InTouch Medical Marketing uses E-Verify to confirm the identity and employment eligibility of all new employees, regardless of citizenship status. By applying for this position, you acknowledge and agree to participate in E-Verify as part of the hiring process. For more information about E-Verify, please visit the official website at [E-Verify.gov]. Job Type: Full-time Pay: $16.00 - $20.00 per hour Shift:
• 8 hour shift Work Location: In person