Now Hiring - Woda Cooper Companies, Inc. - Occupancy Specialist in Johnston, IA

Full description of the position

Occupancy Specialist- Region 370 (Iowa) Preferred Candidate will reside in the Johnston or Wilton, Iowa area NOTE: This is a heavy travel position. Candidate will support all properties in Iowa- Region 370 DUTIES/RESPONSIBILITIES * Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. * Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates. * Train community level associates, process, and evaluate resident compliance files as assigned. * Work with Marketing Department to drive occupancy. * Always maintain thorough knowledge of company policies. * Maintain regular and consistent attendance and punctuality to ensure all essential duties and fulfilled to meet and exceed expectations. * Demonstrate the ability to resolve resident complaints timely. * Support the community team to ensure each resident file is in compliance with all SHFA commitments and any other governmental, lender, and investment commitments. * Road Warrior - must be willing to travel within region as assigned. * Conduct new hire on-site training and follow-up training as required within the Region. * Attend HUD, RD, and LIHTC Audits as requested. * Work with new lease-up properties. * Execute the core values of the company. * Build relationships and provide support to field teams. BENEFITS We offer competitive wages and annual bonus opportunities. Benefits include: * Medical, Dental and Vision * Short Term Disability and Life Insurance * 401k with Company Match * 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP) * Cell Phone Discount * 12 Days Paid Time Off * 8 Paid Holidays & 2 Floating Holidays! * Fitness Reimbursement WHO WE ARE Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 16 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance. REQUIRED SKILLS AND ABILITIES * Be eager and interested in real estate and compelled to help people already in the business with a desire to learn as much as possible. Be good with people (genuinely good with people) and enjoy relationship building. * Ability to maintain an open and honest communication with your team and management. * Independence, yet a team player mentality * Exemplary written and verbal communication skills. * Advanced computer skills with a high level of efficiency in Microsoft Suite. * Experience with Yardi Voyager and Yardi Rent Cafe. * Experienced Property Manager with a high level of acumen to achieve objectives as assigned. * Ability to recruit and supervise successful management teams in a growing portfolio. * Proven track record for successful lease ups of new communities. * Proven track record for maintaining high occupancy and collection rates, as well as working within budgetary restrictions. * Capacity to work under pressure and meet deadlines. EDUCATION AND EXPERIENCE * Associate degree and 3 years of related experience; or an advanced degree without experience; or equivalent work experience. * Certifications in LIHTC, HUD and RD preferred. * Expertise with real-world Sales/Business Development experience working on interesting and complex business problems. * Experience with the rehabilitation and lease up of communities. PHYSICAL REQUIREMENTS * Position requires travel to Community and/or Community locations and surrounding markets. * Must possess a valid driver's license and insurance. * Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants. * Must be able to lift up to 15 pounds at a time. * Must be able to traverse a variety of properties with stairs and in a variety of weather.